Verizon offers a wide range of services, including mobile, 5G home internet, and business solutions, at their store in Waterloo. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff at the Waterloo store are described as incredibly friendly, personable, and helpful, with employees like Eric and Anthony going above and beyond to assist customers. Customers have had positive experiences, with one describing it as the "best Verizon experience ever" thanks to the excellent service provided by David. The store also offers competitive pricing, with one customer noting that their personal and business plan costs less than $90 per month for unlimited service.
Stopped by as the SIM card in my phone went out. Jimmy was awesome and even setup and eSIM card for me. Eric and his staff always do an amazing job. Will be back in the future!
June 2023
Took care with an issue we were having with a phone.
June 2023
Have had my phone service with Verizon for about 15 years. Why go anyplace else?
