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March 2025 by Chris Toler
I've been trying to get 1 script filled for 2 day's which they keep saying they have to call the insurance for a override but their to busy. Really 2 day's and can't get it done yet ? And it's a med that's not supposed to be stop and go kind. Thank for nothing
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February 2025 by jj young boy g
Customer service is great
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January 2025 by Linda Barnett
Thankful they were open to get Rx on a holiday. Fast, friendly and caring service
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December 2024 by Sean Dewitz
Minus 5 stars because the pharmacy tech needed help from the pharmacist who came over and implied that I am a junkie rather than a regular person. Plus 1 star because the cashiers at the front of the store are always very friendly and helpful which makes up for some of the aforementioned insult. I transferred all of my family's prescriptions to hyvee after that and somehow hyvee has never implied that I am a junkie. It's almost as if I'm a regular person and being called a junkie would be incredibly offensive to me 🤔
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December 2024 by Shalise Williams
Slow pharmacy and always messing up prescriptions
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November 2024 by Leonila Garcia
I gave one start because I can’t put zero.
Managers and staff are so rude and yell at Spanish customers in front of other customers. This is the Walgreens in Kimball and Ridgeway. Today I ordered 2 pictures and one was only white paper, so I took it back and one girl who said her name was Tea because she refused to show me her badge name. She told me that I was a scammer that I did that in purpose that i didn’t put any pictures there and I told her scammer for $3 dollars? And she told me yes, even for .50 cents and she kept yelling at me , the manager Britney was listening to everything and just smiled and left. I asked that girl her name and she refused to show me her name just kept saying her name was Tea and kept telling me that I was scamming them all the time. No it’s not scamming, this called couponing. This happened before with another worker and I talked the store manager Amie and she promised me that that will never going to happen again. So I went back and this happened again. Managers know about and they do nothing . Workers and managers are so rude and treat Spanish people in a really poor and disrespectful way. Another time I saw the manager Britney yelling to another Hispanic lady and the lady left the store crying. They have no respect whatsoever for Hispanic people. They think we all are scammers. I have a better credit score than all of them my credit score is 824 and I am not a scammers. They are racist. I will never go back to that store. I hope higher management do something to avoid this poor and offensive treatment to Hispanic customers.
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November 2024 by DaNita Talley-Mills
Lori is a great customer service representative she should get a raise 👏 🙌
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November 2024 by Debbie Freilinger
The Asian girl at the front is rude. She was mad she had to help the new girl. When I asked for a bigger bag she threw it at me. So I bagged my own stuff.
I won't go to a checkout with her again.
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August 2024 by Liz Schmitz
Trying to pick up a script on a Sunday morning. Was sent in around 9 from the ER for pain meds. I called the pharmacy 2 times to see if it was ready. The 2nd time they said they would expidite it. Got to the pharmacy and the tech said it wasn’t ready. I about blew up.
Pain meds from ER should be expedited at all times. Someone is in pain. Unacceptable
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August 2024 by Richard Huber
Unbelievably rude. Incompetent.
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July 2024 by Alex
Don't use this Walgreens. I've been without my meds for almost 3 weeks, originally due to having to wait for a prior authorization. Well, the prior auth went through, and then I was given the roundabout for another week. Finally got told it was ready today, so I went in to pick it up. Now all of the sudden they "don't dispense it." So now I have to go through the whole process again and go for longer without my medication. Nobody told me they didn't dispense it. They clearly do not have their stuff together and don't know what they are doing.
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June 2024 by Dejay
Love this place employees are always so friendly and helpful ☺️
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June 2024 by Melissa Jones
I love Walgreens
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May 2024 by D.j. Jones
Love this place employees are always so friendly and helpful ☺️
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May 2024 by Superior Surge
Just called here to get my prescription refill and was the worst experience I ever had at a pharmacy . First I called talked to the main pharmacist said he will have my stuff transferred from Iowa city within 2 hours it will be ready for pickup . Called another time they say they have no idea what’s goin on and they do not have it gave them all the info again now they told me to wait . I called again and spoke to Andrea and she was extremely unprofessional laughing at me over the phone while i am in pain at home due to not having medication and saying she also has no idea what’s goin on and they do not have it and saying I never gave them the info and they don’t have any info and also being extremely rude . I will be switching pharmacy worst Walgreens nothing but problems here all the time !!!!!!if I could give zero stars I would !!!!!!
