Walgreens in Waterloo, Iowa, is a convenient and friendly store that offers good customer service. The staff, including cashiers and pharmacy workers, are helpful, pleasant, and willing to go above and beyond to assist customers. Customers appreciate the cleanliness of the store and the quick service at the photo counter. The pharmacy is often busy, especially during peak hours from noon to six, as it is the only pharmacy in the area. However, the staff manages prescriptions efficiently and provides helpful answers to questions. Customers also value the store’s location, being close to many other places. One notable experience involved a young man named Brett, who went out of his way to help a customer find items for a sick child late at night, demonstrating excellent customer care. Overall, Walgreens is seen as a reliable place for shopping and pharmacy needs, with staff that are friendly and accommodating.
This place's pharmacy is never sure what to fill, and you end up going back 4 times before you can get anything filled right. Also everytime I've been there, atleast 10 cars in drive thru line, 15 people waiting in line inside. Expect to be there for atleast 45 minutes.
February 2026
I just love when Lori Checks me out she is informative patient and kind !
January 2026
I had no issues here, very friendly employees, and not too long a wait. One star off only because it’s a tad pricey for some items yet would come here again if needed.
