Shottenkirk Superstore is highly regarded for its customer-focused approach and professional service. Customers appreciate the staff's efforts to build long-term relationships, with many noting their attention and care during the vehicle buying process. The team is known for being friendly, fair, and not pushy, making each visit comfortable and enjoyable. Sales staff, including Montel, Carlos, Matt, Carolyn, and others, are praised for their helpfulness, knowledge, and ability to find the perfect vehicle to match customer needs. Customers often mention how staff members remember their preferences and go the extra mile to prepare everything in advance, ensuring a seamless and quick buying experience. The service department also receives high marks for thoroughness and professionalism, promptly addressing vehicle maintenance needs while keeping customers informed. Overall, Shottenkirk Superstore offers a positive, trustworthy environment where customers feel in good hands, whether purchasing a new vehicle or getting service for their current one. Many customers express their intention to return and recommend the dealership to others.
I was very pleased with the service on my Jeep. They kept me updated via text messages during the service.
May 2024
Shotenkirk pays attention to their customers. I see them working to develop a long term relationship with us. I bought a vehicle from shotenkirk recently and as it stands, I will most likey buy the next one from them. Thanks Montel, Carlos, Matt and Carolyn for looking after us?
May 2024
Had a wonderful experience. Montell made my fiance and I both feel very comfortable. He wasn't overly pushy and did a wonderful job finding us the perfect vehicle.
