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November 2023 by Andrew Kahill
Absolutely horrible experience with David Berkeley as a First time home buyer!! Not being taken seriously no follow up high fees .. I definitely will be changing banks! I I recommend Credit Unions
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November 2023 by Molly Fry
They close at 4pm, you have to use your debit card to enter, and the ATM'S did not have a deposit option. So a waste of my time. I will not be back to this location.
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September 2023 by Paula Bermudez
When there with my mom n They were all so nice n patient. Mom n i had a lot of change like $160 in change? they all help count it n we didnt even ask for help all so nice n helpfull thanks so much for the extra help
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August 2023 by Renee Clippert
I was thrilled there is a local location. However very disappointed in customer service when I walked in the door. The woman who greeted me was short from the start, wouldn’t help answer questions completely on a form I needed for my aunt. Proceeded to tell me I need a 3rd form to close the account didn’t offer to sit with me and I had to talk about the situation in front of others. Glad we were closing the account.
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January 2023 by Urban Cast
Great having a west des moines location
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December 2022 by Etiel Trewin
Already disappointed at the very limited amount of bofa around Des Moines. Much worst have this location open at West Dsm and we can't access ATM 24 Hrs.Mon-fri 9-4 is not enough. Need at least ATM ACCESS 24 or Drive-thru.
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December 2022 by Jose Esteras
Great location! The staff was so friendly and eager to help. I love the new colors. Thank you all.
