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May 2023 by Amanda Sandvick
I was not warned that I'm going to be penalized and owe IRS a percentage of my funds from the HSA I cashed out. Your staff member should have told me that my cash out is now given a label of taxable income that I have to report for tax year I cashed it in. I specified to the desk person my plan was to move it to another HSA my husband contributes through his employer. Wished to avoid penalty because I intended to use it for medical. Questioned whether closure was the appropriate action to take and was given no advice. Just walked away with check in hand.
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August 2020 by Guy Arney
They are very professional and helpful. I go to the bank everyday relating to my business, every teller is very nice and most importantly nice to my dog and give him treats. I highly recommend this location and bank.
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December 2019 by Liala Liala
Jazzlinn Turner relationship banker in Clive, IA is the best banker EVER!!!❤️ She will provide you with the best service and take care of YOUR banking needs. And
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February 2019 by Sour Candy
0 out of 5 stars, Banker Jazzlinn Turner is utterly disgusting. She is unhelpful, rude, and doesn't ever have the customers best interest in mind. She is also a homewrecker as she is the cause of a divorce of another married Bankers trust employee, and uses the bank as means to hide the relationship using work resources and time to sneak around with this married man. Other employees of the West Des Moines branch are supportive of this as I overheard them talking about while i was waiting for assistance!!!! I will never return to this branch and will be changing banks as soon as possible, and i thought Wells Fargo did some shady things but this is highly disturbing!!!
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December 2016 by Tiger Hobbes
Most of the tellers inside are kind and efficient, except for one. She has a terrible demeanor and always acts sour. I go to other locations just to avoid her.