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October 2025 by Shane Crabtree
Stopped in a little after 8 two nights ago to find the warmers empty yet again when I ask the heavier black employee when or if there was any food about to be put in the warmer at first I thought he didn’t hear me so I repeated myself again just to find out he was on his phone not paying attention to anything let alone working. This isn’t the first time this employee has spent more time on his phone than making sure the warmer has food. I have also had several issues with getting said employee to take my order as he states he’s behind in it will take an hour or longer, so I stated I would come back, so I returned and hour later to see the warmers were still empty and he and his buddy or coworker were just standing around the sink on there phones cussing and bullshitting with each other. When asked if I could place an order he stated yet again that he was to busy and it would take up to and hour to get my pizza so I walked out and as long has those two employees work at that location I will not be returning. As a customer why would anyone return to this store after 8pm theres never anything in the warmers when those two employees are working, and to top it off im met with unpleasant rude kitchen employees that lie straight to your face the store was dead the warmers were empty and no other orders that I could see of but yet im still told an hour wait that makes no sense to me.. These two need to be fired as every time one or both of them are working, there always on there phone and there’s no food being cooked..
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October 2025 by Adam Gurisho
Best Casey's in des moines by far. Always have the Warner's packed with hot fresh food!! The staff are so polite and super friendly, and don't get me started on the bathrooms they are the cleanest by far of any other Casey's in town and actually smelt fresh. I actuallyfell safe using the toilet unlike the rest of them that are always litterd with trash and stink to high heaven of urine and have the filthiest toilets..
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October 2025 by Destiny Deaton
They charged me $.53 cents for ice… I brought my own cup. I shook my water bottle with nothing but ice in it as well. Qt would never do me like that lol
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August 2025 by Melissa Rice
They need to fix their ice cream machine.
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August 2025 by Jayy Karizmaa
Ordered from DoorDash unfortunately my tin crust pizza was out of stock but they were kind enough to issue a refund and substituted my item with two mediums.
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July 2025 by DCW
Friendly staff and the pizza is always hot and fresh. Keep up the good work.
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April 2025 by Sean Ross
Staff is generally unpleasant, store is filthy. Every interaction is left with the sense you have annoyed the employee you interacted with to the point they wish violence on you. Why Casey’s keeps this location open at all is beyond me. Ten years ago it was fine and close to my home- it has reached an unacceptable level of unprofessionalism and anyone responsible for the management of this store or hiring if it’s staff should feel embarrassed. Have never been happier to head down the street to QT for service and fuel.
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March 2025 by Trudy Bennett
Just stopped in for a pizza.
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June 2024 by Jonathan Quinn
Low quality store
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March 2024 by M W
Employees have negative attitude. Pizza is never labeled, so when you get to the register they fight you to tell them what pizza they are selling you, when they don’t have it labeled for the customer to tell them. Apparently the cashiers like to fight with people over this. Terrible service, terrible food, store is dirty.
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September 2023 by Ron joe (The one and only)
They always have hot food unlike other Casey's, and they have a soft serve ice cream. Great.
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August 2023 by Amber Loop
This store is wonderful. Friendly and helpful staff willing to stop everything to help you whenever necessary. Will definitely go back.
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July 2023 by Patricia A. M. Kelsey
Our favorite Casey’s to order pizza. They honor special orders and have friendly staff.
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March 2023 by Lonnie Johnson
The tall heavy set guy working the 29th of March seems to have been having a really bad day. First, while there were customers waiting, he was having a mini argument with the manager about cleaning the coolers. As the manager left he made a remark under his breath that I really couldnt hear, but still kind of rude. Then he rang up my donut wrong, as a much higher priced item. When I brought this to his attention he barked "Ill fix it in a minute, are you a caseys rewards member or not". The he says "I cant see what you have in these bags" referring to the donut bag. So yeah by this point Im getting a little annoyed with this angry man, so I say "so you charge for the most expensive one then". At this point he gets even more belligerant, and I decide Caseys really doesnt need my money or business. As Im walking out the guy throws something across the counter. I went out to tell the manager......and she said OK and drove off. You know, this all could have been avoided by asking a simple questions that almost every other caseys employee asks..........."good morning, how many and what kind of donuts do you have?" But what do I know. I do know it's highly unlikely I'll be back to this Caseys.
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December 2022 by Ron joe (Karma ghost)
They always have hot food unlike other Casey's, and they have a soft serve ice cream. Great.
