Chase Bank

Banks
Hours:
7160 University Ave, West Des Moines IA 50266
(515) 635-3627 Directions

Hours

Monday
9AM - 5PM
Tuesday
9AM - 5PM
Wednesday
9AM - 5PM
Thursday
9AM - 5PM
Friday
9AM - 5PM
Saturday
9AM - 1PM
Sunday
Closed

About Chase Bank

Chase Bank receives praise for its friendly, knowledgeable, and diverse staff who provide amazing and great customer service with beaming smiles. Many customers highlight specific employees for being helpful, caring, and offering good advice and thorough processes. One reviewer updated an earlier poor experience, noting that after persistent contact, their issue was finally heard and resolved with more attention and a promised follow-up call. Customers report great experiences opening accounts and resolving problems, leading them to recommend and continue banking with Chase.

Most Recent Reviews

Write a review
  • May 2026
    Very nice and convenient Chase bank location with a drive through ATM or in lobby ATM. The employees and managers are very nice and helpful assisting customers. The wait in line was not too bad considering how busy it was.
  • December 2024
    Amazing customer service! Javi and Dillon really care about their clients. I’ve not had that hood customer service anywhere in Iowa.
  • September 2024
    Absolutely great and knowledgeable staff. They were all so friendly and had beaming smiles. On top of that the diversity in the staff truly made my heart happy. THAT, is why I bank with Chase ™️

More Comments(23)

You May Also Like

  1. West Des Moines, Iowa

Location and Contact

Chase Bank

Bank in West Des Moines, IA 7160 University Ave, West Des Moines (515) 635-3627 Suggest an Edit
Chase Bank