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December 2023 by Debbie W.
I love going to Costco if only to just walk around. I wish their monthly coupon book at more values!! They keep getting less and less, especially things we want and need. They used to be much much better!!!
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August 2023 by Marion D.
Parking is undesirable and do not have the products I would buy from another big box store. Tried canceling my membership by phone and you have to drive to the store to get this done. So will have to travel and try to park in the not user friendly parking to cancell.
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July 2023 by Michelle DeMarie
I accompanied my mom for a screening and hearing aid purchase today and she had the most wonderful experience. Her visit far exceeded any expectations - while all of the staff was very friendly and professional; Aldo was especially so. He was knowledgeable, explained things very thoroughly and patiently addressed all of our questions. Aldo has a very warm and friendly demeanor, provided outstanding service and I hope this compliment reaches him.
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July 2022 by Michael M.
Horrible, horrible experience with Costco. My advice is if you can see it and put it in your cart great. Do not order anything from them. If anything goes wrong they will not help you! All you can do is call the 800 # wait two hours on hold or wait for them to call you back. to be told they will try to do something but pretty much just want you off the phone and won't do anything. They owe me over $2000.00 for a appliance order I never received, they agreed it was severely mishandled and would cancel the order over 10 days ago still no refund issued. I learned the hard way don't buy trips, services, cars etc because all you will here is we can't help you. Yes we are executive members which turns out to just be another scam because you still get no help.
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June 2022 by Michael O.
I bought 2 GoPro cameras and a MacBook today and the grumpy lady that set up my Apple care told me I couldn't keep the cardboard posters I used to check the cameras out. I'm absolutely appalled, to say the least, by this lack of customer service. When I grew up, if somebody asked you politely for a piece of cardboard, you oblige and give them not only the cardboard, but a marker to write "anything helps" on that cardboard. That's called going above and beyond. I'm completely disappointed in this business and it's rapid decline as of late. I hope denying my cardboard made her attitude better for the next person.
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April 2022 by Andrea W.
Came here to get some gas on my way to Omaha, and as usual, the gas prices were lower than other spots! Lots of pumps, didn't have to wait in the morning.
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November 2021 by Cliff K.
I have used Costco gas in many places across the country and at this particular place It was clean and well attended with staff a available to help you in no matter what type of situation you may need. Costco in general has very good covid-19 practices in all their staff were masked as well. The quality of the gas is excellent especially for the price point that they ask for and if you need to use premium gas it's a really good value. I recommend using Costco not only for the quality of their goods and their gas but how they treat their staff and give them a livable wage with healthcare and benefits I always want to support a large retail Box store that does that type of thing
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April 2021 by Jennifer J.
Absolutely done with this place. 10 years I've belonged. I'm sick of their anal mask policy and liberal agenda. As a nurse we don't enforce masks near as crazy as they do there. My whole family is so tired of it none of us are renewing our memberships. There's nothing more irritating then a food store employee telling me (8 months pregnant and a nurse of 12 years) to wear a mask. If I was so scared and thought a mask would save my life then I probably wouldn't be able to do my job. So next time Costco employees- you have no medical knowledge or experience, you spent half the year hiding in your homes on unemployment and now to be giving advice to me?. I'm not scared of covid seeing as I work with these pts often and never got reinfected once. Everyone is done with this place.
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April 2021 by Britt R.
I pay for the privilege to shop there. If you're going to train your employees to pride themselves on "mask-enforcement," don't you dare let someone with a nasty, stained fabric diaper over their face, try to approach anyone and preach about "health and safety." And your mask requirement is ridiculous by the way. Bacterial pneumonia is more deadly than COVID, and the state of Iowa has no mask mandate. Recommend a mask all you want, but don't harass people and try to enforce it like it's law, because it's not. Also, your produce section was a disaster. Your employees would probably perform better without their oxygen flow being restricted.