Costco Wholesale is a members-only warehouse selling a huge variety of items including bulk groceries, electronics, and more. Prices are reasonable, especially for their brands, though the selection is limited for most items. The best times to visit are weekday mornings. The staff is very helpful and friendly, and the store is always extremely clean. Good customer service is noted, and customers appreciate being able to buy monthly groceries all at once, as well as the food court. However, there are some issues with traffic and congestion from other customers, and the parking lot fills up very fast. A policy preventing members from sending someone else with their card has caused frustration for some disabled or elderly customers and their families. An incident at self-checkout, where a staff member stated the company does not trust customers, also led to a canceled membership. Despite these points, many find it worth the visit.
Great products. Large crowds but they move you through checkout fast. Wide isles. Great gas prices.
March 2025
Super busy today. Was super stressful with all the people and no eggs.
February 2025
Gas service needs to be updated. I have been there quite a few times with a pump down and there is no to tell. And then I’ve ended up taking forever to fill up. Staff people should find a way to indicate this issue until they get the sign that indicates number of open pumps like in Ankeny.
