Farmers State Bank is a highly praised financial institution that provides exceptional customer service and personalized attention to its clients. The bank's employees, such as Jordan in commercial lending, Amy Ganoe, Alex Vlach, Dakota, and Josh Schrofer, have consistently received positive reviews for their professionalism, knowledge, and dedication to ensuring a smooth and efficient experience for their customers. Clients have commended the bank's staff for their willingness to listen, their attentiveness to individual needs, and their efforts to keep customers informed throughout the various processes, whether it's commercial lending, mortgage applications, or setting up separate accounts. The reviewers have particularly highlighted the ease and simplicity of the bank's services, as well as the overall pleasant and welcoming atmosphere at the branch. Customers have expressed their satisfaction with the bank's ability to navigate complex financial situations, such as dealing with insurance proceeds after a hail storm, and have praised the staff's ability to make the process straightforward and stress-free. The bank's commitment to communication and transparency has also been widely recognized, with clients appreciating the regular updates and the availability of the staff to answer questions and provide guidance. Overall, Farmers State Bank has earned a reputation for providing exceptional customer service, knowledgeable staff, and a commitment to meeting the unique needs of its clients, making it a trusted financial institution in the community.
Farmers State Bank is so welcoming. Impressed with Josh Schroer’s helpfulness during my mortgage loan application process.
November 2023
Jordan in commercial lending was great to work with. He was on top of what was needed and kept us informed along the way.
February 2023
Obtaining a mortgage can be intimidating and overwhelming. Josh Schrofer takes the time to educate and answer any questions his clients may have. You can actually go into the bank, sit down with him and talk face-to-face. He makes the process simple and easier from start to finish! Josh is highly recommended to all our... read full comment
