Fidelity Bank offers competitive lending opportunities and secure banking services, emphasizing personalized care for both personal and business accounts. Locally owned and managed, the bank is dedicated to making banking easy with clear and efficient communication. Customers consistently praise the friendly and professional staff, highlighting their attentiveness and quick service. Lucas Shivvers, in particular, is noted for his responsiveness and understanding of small business needs, making him a reliable partner for construction financing and commercial lending. Clients appreciate the speed and communication throughout the lending process, which enhances their overall experience. With a focus on community support, Fidelity Bank is committed to helping customers achieve their unique financial goals. Visitors are encouraged to stop by the West Des Moines location to see how they can benefit from the bank's services.
Iris is wonderful to work with at the West Bank branch. She has helped me with so many things over the last few months. I appreciate you Iris!
July 2025
Lauren and the team are incredible!!! They are friendly, professional, and efficient. They always take excellent care of our personal and business accounts. They always have a smile on their faces!! Go see for yourself!
July 2025
Iris is an excellent server, and in my experience of coming to the bank for 5 days, I always enjoy being served because she's always attentive to her work and very fast!
