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January 2024 by Mily Bautista
I Love the baby clothes Great fabric ☺️
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December 2023 by Jennifer O'Neal
I've tried and tried to patronize this location, but nearly each time I visit to make a purchase, I'm treated with a lack of respect by the manager. It's like visiting a Walmart, instead of GAP, which I hold to a higher standard.
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June 2022 by Shawn Wright-Browner
6/21/22: Next time a supervisor at Gap, 101 Jordan Creek Pkwy Suite 12072, West Des Moines, IA 50266 has a personal personnel-related conversation, perhaps it should NOT occur on the floor where customers can hear it. They were so into their unacceptable conversation that they did not ask me, the customer, if I needed anything. Yes, I did say something to them about moving their conversation to “off the floor“. #tacky #unwelcoming
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April 2022 by M B
Found everything I wanted and needed! Jeans, comfy jeans. So many jeans, so many sizes, I was in Jean heaven. A bathroom in the changing room was brilliant. The man working there was super warm and sweet. I left very satisfied with my purchases.
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January 2022 by Lane Potts
Ordered a coat online for pick up. The text sent said the order was ready and the store closed at 6. I drove 30 minutes to get to the store only to find a sign on the door that says the store was closing at five due to staffing shortages. I went to leave and realized it was not 5:00 yet. I opened the door only to find it wasn’t on any sort of hinge or spring and it came flying open. The guy in the store was sure to tell me they were closed. I said that no, they closed at 5:00 and it isn’t 5:00. He argued with me saying it was 5:00. I pulled out my phone to show him it was not, in fact, 5:00 and that I wasn’t coming to shop, just to pick up an order. He realized he was wrong on time he was sure to point out that, “Boy you really slammed that door there didn’t you??” Well, I didn’t know the door wasn’t on any sort of spring and would come flying open at the slightest touch. He did end up getting me what I ordered, but begrudgingly once he realized he had tried to close early on a day they were still supposed to be open for another hour. I was very disappointed in the rudeness when I came over an hour earlier than even the text sent BY GAP told be they closed. Sure the staffing shortages aren’t their fault but they aren’t mine either and after driving an hour round trip to pick my order up, don’t take it out on me. I don’t shop at Gap much anymore but thought I’d give it a try since I could go pick it up. This will probably be the last time. ?
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September 2021 by Reghupathi Pai
Nice collection
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July 2021 by Gabe Patton
The name of your company is my initials… 5 stars
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May 2021 by Linda Fritz
Easy shopping, got what I needed, was in and out, love my skinny jeans
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April 2021 by cassie link
Loved the experience here! Went to the kids side and got helped immediately, then when I went to purchase the items I had to go to the adult side, when I asked the cashier (name is not on receipt but cashier number is 0736004) she was so so kind, when I asked her if there was a Mother’s Nursing room in the mall she said there was one on the lower level but if I didn’t want to walk down there she said I was more than welcome to use one of the changing rooms! So kind of her, loved the experience!
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June 2020 by Maria Silva
Costumer service is horrible, i made an online purchase and didnt realize that on my 160 dollar purchase i could have gotten free shipping so when i realize that i called the 800 number, i waited 2 hours on the phone for the lady to tell me that i should have done it before i put in the order so i told her to cancel my order and she said that she was gonna try but couldnt guarantee nothing, really 2 hours after placing the order you are gonna tell me that you are gonna try. What kind of costumer service is this?!. Never buying online ever again.
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March 2020 by Lisa Allen
The sales people there were friendly. They had a perfect balance of checking to see if we needed any help to letting us just shop.
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March 2020 by Efrain Espinal
Love the brand, nice store
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January 2020 by Susan Miller
I went here with my sister to choose Christmas presents from she&my brother in law.very nice store good clothes nice selections and the prices are reasonable.
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January 2020 by jay wenger
The baby gap girls looked like wal-mart clearance and the boys had a great selection.
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March 2019 by Amy Joiner
Friendly service. Great prices.
