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September 2025 by Alicia Livingston
Please stop punishing your employees for not getting our emails. Being told you don’t get a receipt if we don’t give you our email is a scam. Especially since I literally saw the printer print it but they wouldn’t give it to me because I didn’t want to give my email. 👎
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September 2025 by Alice JS (whitedove)
Good ppl. Treat you like a human being
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June 2025 by Amanda O'Brien
Incredibly disappointed in H&M review policy and customer service. Missed return window for new products with tags attached for an online return by 1 day and was told nothing they can do. 30 days is an incredibly short return window, especially in comparison to competitors. I would expect customer service to be empowered to make it right for their guests. First and last time shopper.
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March 2025 by Jae Jitsu
Good place to get good quality clothes. Amazing prices.
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December 2024 by N P
The pricing dosen't ring up correctly at the register I left without checking my receipt just to come home and find out that I never got 30% off black friday sales, the line was so long and I didn't want to hold other people waiting but I did ask the associate if my coat was 30% off he said yes then I get home and just happened to look at the receipt to find out I paid full price on 2 of my items that were supposed to be 30% off aaaaa so frustrated so tomorrow I will be returning both of those items and no now I don't want them even if they go to 75%off because of the employee laying straight to my face that quick, I hope he is there tomorrow because I really want to ask him do you remember me uh this was my first time there and it will be my last too.
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November 2024 by Joy Bell
I wanted to try some clothes on and was told they can't take care of a customer, cause they are trying to prep for black Friday. I left everything I wanted to buy and left.
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January 2024 by Mily Bautista
Cute clothing
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November 2023 by Luke Warren
Amazing staff
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November 2023 by Lin Lin
Employees are nice
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November 2023 by Barbara Gomez
Always have the best !
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November 2023 by Mariah Staebell
The supervisor that was working on the first floor on 10/8 early afternoon was amazing! I didn't catch her name but she helped me with a most likely pretty rare issue I had with customer service about an online order. Customer service sent me to the store and even though there wasn't much she could do on her end she advocated for me to customer service over the phone for quite some time while also managing a busy floor and checking out many people at the counter. I really appreciate it!
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August 2023 by Jeff Mathias
My granddaughters enjoy shopping the accessories. Staff avoids customers. Quite surprised when I checked out and paid $115 then asked for a bag and clerk demanded another dime after I finished transaction, don’t usually carry change anymore. Somewhat ridiculous to run a credit card through for a dime. I left without a bag. Will shop elsewhere from now on. From reading other comments I see we got off easy.
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August 2023 by Hunter Watkins
Their system seems to be down more often than not and is cash only, meaning you cannot shop by card, use / earn points, or make any returns. Also their employees are rude regarding the cash only and will basically make you feel stupid if you do not have cash or ask any questions.
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June 2023 by houssine Bout
They dont have what i was looking for even though their online store says they do
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January 2023 by Koni Joseph
H&M really beautiful clothes/items inside. It's slightly expensive, but you can find cheap things in there that are in budget.
