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October 2023 by Erik Rodgers
Went in to sell my gold and the offer that they gave me was insulting. Went a pawn store and got 3 times as much as they offered. Don’t waste your time with this company.
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July 2023 by Meribeth Shelley
This business is top notch, professional and extremely friendly. I’ll make sure to send everyone we know to the locally owed business!
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June 2023 by Jenny Foltz
Father asked to go and sell his silver, sterling silver and gold pieces. Some items were not actually any of those things (I.e., costume). However, we were treated very well and Father was very happy with price for items Herman's purchased.
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November 2022 by Robert Bauch
I went in looking for a necklace to match my pendant,which they did,thank you Herman's. I will be back when I get the itch for some bling!
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September 2022 by Daniel Langworthy
Went in because my gold cross pendant would not fit on my chain. Dustin did a great job helping me and was very professional and knowledgeable. Will be back A+
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September 2022 by danny mop
Dustin did a great job helping me and is very knowledgeable. Will be back
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April 2022 by Tara Weltz
My wife and I had Herman's create the ring of my dreams - all from a photo we brought in. Herman's offered incredible insight to cost, metals, stones and ultimately superceded our expectations. There's a reason you won't find Herman's in a shopping mall, they're one of a kind!
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April 2022 by Jenny Sur
Personally I have a very good experience with this jewelry shop. They know their products and are honest. They have an excellent customer service.
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January 2022 by Valerie Mayo
I had several pieces of jewelry that I never wore any longer. With the help of this caring jewelry stores staff, they created several pieces that are very sentimental to me now.I love each piece dearly.Great Customer service.I have found the best. Will be a loyal customer to them forever.
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October 2021 by Mary
Brought in ring that took a spin in garage disposal to be fixed. They explained it wouldn't be perfect and showed me why. They got it pretty darn close.
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August 2021 by Daniel Rothman
I have two rings that are the same from Tiffany & Co. I took one in to get repaired and resized larger. When I picked it up it was smaller not larger and somehow they had absolutely destroyed the engraving on the top head area while altering the sizing area at the bottom!
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August 2021 by Dennis Tesdell
I have used Herman's for about 20 years, after I moved to West Des Moines. I met the co-owners, Frank and his brother Don, and became a semi-regular customer. Over time, I have had them size rings, sold them gold and silver items when the metal prices were high, and I did not need the items as much as I wanted the money, and I bought from them. The owners are very friendly and knowledgeable about all things gemstone related and otherwise.It's a no pressure, easy-going place that is comfortable, and has a wide selection of things, including vintage jewerly, some of which I have purchased and 2-3 pieces which they got that were mine. I highly recommend this store and the owners for their knowledge, personalities and how they do business. If something is not right, they will do everything they can to make it right!
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May 2021 by Linda J Page
I went to Herman's Jewelers yesterday to sell some jewelry and the gentleman that helped me was very nice and fixed two things I had brought to be fixed and did not charge me anything. He was very professional and my experience was they will be where I buy or get jewelry fixed at.
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April 2021 by Liz Drummer
Always top dollar back for selling back jewelry. Don’t waste your time driving all over town looking for better price. By far the beta every time!
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March 2021 by Lisa Weiland
I buy all of my jewelry at Herman's. The customer service is excellent. I won't go anywhere else.
