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October 2023 by allie ramirez
very disappointed in the delivery team. we paid for installation for our new fridge (we will get refunded he said) because they wouldn't bring it inside because they forgot their measuring tape to see if it would fit (it would) so they couldn't bring it inside....okay... so we are stuck figuring out this ourselves i guess.
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September 2023 by stephanie miller
Lauren at this location helped me quickly and it was super easy. I was very concerned id have a hard time since I’ve never ordered delivery through them before and their customer service was great. I’d definitely recommend them based off this experience.
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August 2023 by Cassio H.
Needed some rough cuts done on a piece of plywood. I've been used to being disappointed by my service but not this time. Walter, absolutely knocked it out of the park. Was precise and helpful. Could not recommend this Home Depot enough.
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August 2023 by 100percentgradeA
If you don't trust me to scan my own Goods then you better put this little Checker boy who is looking over my shoulder, on a register to check me out.
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July 2023 by Ryan Johnson
What a joke for a "hardware store"... the judge said I had to get a real job so I applied at home depot and they basically spit in my face and said they wont hire anyone who has been in prison like Im some kind of joke to them... Home depot hires anyone that applies and they don't bother helping me... I, a red blooded diet coke drinking american, enjoy helping people and actually would do my job but the blind home depot empire looks at my criminal record and says "nope". how embarrassing. don't work at home depot or even shop there because they will treat you bad and not help you. YOURE ON YOUR OWN IN HOPE DEPOT
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July 2023 by Brandon Silver
Always love Home Depot. Staff were friendly and offered help when needed.
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June 2023 by Ken Shaknites
As a contractor I rely on HD for much of my project material needs. Most of the staff is friendly and when you can find someone in the department, they do their best to help or know who to call. This West DSM store is better than most and I know they're a work in progress.
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June 2023 by Gabriela T.
Terrible customer service. Rude and not helpful. I told you I looked in the isle it would be so instead of "go try looking again" I'll just shop at Lowe's. Thanks for never getting my business again.
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May 2023 by Theresa Maxson
Save yourself the trouble and go to Lowe’s or Ace. If you must go to this Home Depot, be prepared to be talked down to and to be treated like an inconvenience to the employees. Every time I try to go back, I’m reminded by yet another employee why I stayed away for so long.
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May 2023 by Paulb
Didn't have the brand of cement that Home Depot website said they have, so purchased another brand. Hope no issues
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May 2023 by Adam Smith
Biggest place I've ever been to. Hard to find anything but there is a lot to choose from easy enough if you know what you are looking for.
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May 2023 by Kevin Grimes
Asked to have a piece of wood cut and waited 30 minutes with no assistance, asked 2 more times and waited an additional 15 minutes with no luck. Terrible customer service
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April 2023 by Andrew Baskin
Unfortunately, this Home Depot is not managed well at all. This morning, employees loudly complaining I’m the garden center at length (woman) about carts, uneven concrete, etc was a real turnoff. She’s not wrong… the parking lot is a disaster with concrete heaving everywhere. The lots is completely neglected. The cashier couldn’t handle breaking a $100 so I had to pay with a credit card (not a huge deal). This store has gone downhill and has been very run down for years. Pretty sad and this is general knowledge in the community. This also hurts their general brand being the “K-Mart” of box stores..
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April 2023 by Dru Burke
They barely have any employees, and the ones you find can't help you. Waited over 20min in flooring until somebody showed up. Even then they were already busy helping someone else. Lost my business because I couldn't even be helped in a timely manner.
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April 2023 by Emma-Lea Jacklin Warsaw
I like that they will cut wood for you. That is very nice I greatly appreciate it.Please sell more native plants tho.
