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March 2024 by dan mess
They always have great service and they always have what I need ?
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November 2023 by Shanna Kempers
We had a great experience shopping here. They took the time to answer all of our questions with knowledgeable responses, no high pressure sales, and set us up with a new machine that fit exactly what we were looking for. Smooth and seamless process from start to finish.
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September 2023 by Michelle Kaderka
Easy to work with, fast shipping and they helped us load the treadmill. A+
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April 2023 by David Meyer
These people are good people, didn't try to up sale me, listened to what I needed and only sold me that.... and thanked me for my business!! That is so uncommon these days!!
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January 2023 by Gavin D
Amazing experience here. Sales rep wasn't super pressuring on us making a purchase. We arrived at home and saw a lower price from the manufacturer, and the sales rep refunded the difference right over the phone saving us both a trip back into the store and money. Thank you Lance!
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December 2022 by Patrick Hill
Excellent customer service from managers Lance and Chase! I've dealt with Chase for past purchases, and glad to see he's still there. He's very nice, up front, and honest. Also excellent quality equipment selection.
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December 2022 by Justin Trenkamp
Lance was great helping me find the right machine with out being “pushy”. I couldn’t decide that day, and a few days later Chase helped seal the deal with showing/teaching more functionality the machine offered. Great job to this team!
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December 2022 by Chad Queener
Very friendly staff. It was a pleasure doing business here. If we're in the market for more fitness equipment, this will be the first place we come.
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December 2022 by Bob Ketchum
Good service. Helped us select the right unit and explained the functions. Also demonstrated maintained procedures.
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December 2022 by Kelly C.
Lance was so knowledgeable and super helpful! Thanks for a great experience! I was in and out quickly because of his help.
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November 2022 by Nancy Schornack
Lance was incredibly helpful and knowledgable in my purchase of a new exercise bike. It was a great experience working with him.
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October 2022 by Sandy Peno
Both Chase and Lance were extremely knowledgeable. Not pushy. Just encouraged us to sit in each demo chair as long as we wanted. Honest in providing pros and cons of each chair. We did purchase and are anxiously awaiting delivery.
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November 2021 by Todd Pierce
First of all, Riley was outstanding from start to finish! My father was visiting from out of state and wanted to see what Johnson Fitness had to offer. Greeted as soon as we walked in and there was zero pressure from the sales staff. As Riley was answering some questions from my dad, I decided to try out the Jin 2.0 Inner Balance massage chair. As a person that suffers from chronic neck and back pain due to a previous car accident this chair was my own personal miracle. Riley explained everything about this chair from top to bottom. Sold!!! Thank you Riley and Johnson Fitness in West Des Moines!!!! If you want great service that goes above and beyond the norm go now!!!
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August 2021 by Jill Weehler
Very pleased with our treadmill purchase and service from Johnson Fitness & Wellness. Delivered on time and delivery men were very friendly and helpful.
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August 2021 by Sheila Laing
Found exactly what I was looking for at Johnson Fitness and Wellness near Jordan Creek Mall. Lance was extremely helpful and the price was right!
