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January 2024 by Ezekiel Gibbons
I appreciate the cleanliness of this nail salon. They maintain a hygienic environment, which is crucial for a safe and enjoyable experience
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January 2024 by Adelaide Webber
I've been to many nail salons, but this one stands out for its excellent customer service. The staff goes above and beyond to accommodate your needs
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January 2024 by Courtney Cedeño
Mercedes Nails used to be a nice nail salon in WDM, but it has gone extremely down hill. I had a terrible nail experience. The place is incredibly dirty ( the woman was mad I asked her to clean the station after the client before me. So gross to sit down and my arms dusty/dirrt from the nail service prior) the woman who was going to do my nails was annoyed I didn’t want a drill used to remove gel polish, was being aggressive with my nails, never even said hi to me LOL, my nails were filed terribly literally uneven and rough on the edges post service, and the polish job is awful. Truly 1/10 experience. Very disappointing and I’m confident there are better nail places in Des Moines.
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January 2024 by Suzanne Wedeven
Nail tech did amazing. Amazing pedicures, awesome massages, and has great customer service! I really enjoyed the evening. Thank you.
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January 2024 by Kae
me and my friends came here to get our nails done, the service was nice but they completely messed up all of our nails i personally asked for plain white nails with a square shape, they came out un even and chunky definitely not a square shape wouldn’t recommend
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December 2023 by Laura McBride
I’ll start by saying I rarely post negative reviews, but hopefully this prevents against someone having the same experience.Monday evening I stopped in to get a dip fill before leaving for a trip early Tuesday morning. I didn’t have an appointment but there was only one other customer in there at the time and they had no problem getting me in. The woman that did my nails said that she had a better gray polish with gel and I should go with that instead. Right there was my biggest mistake in not following my instincts and getting dip as I have been repeatedly for years.The woman that did my nails was very friendly and attentive, and I even gave a 30% tip for my service as a result. She said her gel nails last for 2 weeks. By Tuesday morning of my trip (less than 12 hours from my service), one of my nails had the gel completely gone. A few hours later, another on the same hand. I just returned from my trip last night and I have zero gel left on any of my nails (4.5 days later!).My nails are completely brittle and dry and I now will be going to spend $60+ to get a completely new dip set done. Unfortunate to say the least. Go with your instincts of what you want.
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October 2023 by Karla Ferson
The salon is like home! The salon provides comfortable and ergonomic seating options, ensuring that customers are at ease during their treatment. I love getting my nails done here I have always had wonderful experiences at Mercedies Nails! Wonderful experience today, clean shop, I got a gel french tip.
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October 2023 by Hedda Clarke
So glad I ended up at Mercedies Nails! Such an awesome experience! I got gel nail polish over 2 & 1/2 weeks ago and it is still on and they look flawless! Friendly and easy to schedule an appointment. The staff is wonderful. The staff is trained to provide personalized consultations, addressing any concerns or questions you may have.
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October 2023 by Maria Parker
Mercedies Nails is an amazing place! Best acrylic set I've ever gotten Great service! All the ladies there are very friendly. My service was quick but not rushed. The staff members are attentive to your preferences, taking note of your favorite nail colors and styles for future visits.
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October 2023 by Elena Canizalez
The salon provides a range of nail care treatments suitable for individuals undergoing chemotherapy or dealing with nail-related side effects. They may take a while and it gets busy but I think they are worth it! I just make sure I book right when they open ? This is a great place to come and relax. I regularly come to Mercedies Nails and the staff is very friendly. Was visiting the area and stopped for a manicure.
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October 2023 by kalli erb
Im so upset. I’ve been coming here a lot lately. I’ve received amazing work here by some ladies but what I’ve encountered today I will never be back. I got my nails done with chrome on the 8th and by the 11th (first picture) my chrome started to lift. Totally fine no big deal. I couldn’t make it in till the 15th because I’m 30 mins out. I come in and show the head lady. And she says she will fix it for me. Then asked if I used remover on it myself. I said no? That it lifted at the ends. She seemed to not believe me. But she was going to fix it for me. She couldn’t find the right chrome for the “existing” chrome that didn’t pop off. And I just said we could take old chrome off and just pick one and that I would pay for it and that I didn’t mind. I just wanted them to match. She picked a chrome out without asking me what I want. And she kept saying she will match it. And getting mad at me for saying it wasn’t the same chrome as I had. I couldn’t figure out what I had either. So I picked one and just asked if we had to take off the old chrome and do them all in the new chrome and she said no it will match if she just goes over it. Well now I have my existing “blue tint” chrome, one with barely on it and a silver chrome on my pointer. I am in tears in the parking lot typing this because she was so mean and I was trying to be polite and saying I’d pay anything to have them all the same color. And they weren’t busy. So I don’t understand why I was sent out like this. The head lady isn’t nice. All her staff I’ll miss but unfortunately she ruined it for me.Services: Nail polish changes
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October 2023 by Helena Cook
Nail tech did an amazing job cleaning up my cuticles! The salon's interior design is stylish and modern, making it a visually pleasing environment to be in. Amazing manicures and has great customer service! Thank you. I really enjoy coming to Mercedies Nails! My gel nails look natural and nail tech did not hurt me once.
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October 2023 by Ula Stewart
Very satisfied with the results Mercedies Nails brings. Had a great experience, I got a manicure done and it came out perfect. The gentleman who did my nail recommended what was best for my nails, as I had asked about the different products and applications. The staff takes the time to understand your preferences and desired nail length. Always wonderful and prompt service!
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August 2023 by Kaylea Wilde
Tldr; Not sure if I got someone new or if the nails I left with are just the norm. I left with dip color in my cuticles, a couple of lumpy nails, and some streaky nails. This place used to be great.Full review: I had asked for a new tip set because a previous place really messed up the shape. Didn't happen after I asked to take the old tips off. I asked to try and then fix the shape, explaining that the last place made my nails uneven when comparing hands and just generally not all the same length in addition to having off centered almond shape. She made an attempt to fix them but ultimately they just needed to be started over like I originally requested. I was going to do a design but between how it was going and her not asking/not giving me a chance to ever really pull out my phone, I just mentally said forget it. When I finally washed my hands, I saw that there was color in my cuticles that is set in with the dip glue they use, there are some streaks from the brushes, and a lump in one of the black nails. I can also tell she flooded my cuticles with the dip top coat, so they'll grow out with a ridge from where the solution built up in my cuticle. She asked me at this point if the nails were ok in her defense, but I can clearly see she has another client waiting and frankly, these aren't things that I should have to be pointing out in my opinion. I also had a meeting to get to, I don't have the time to get back in the chair I was in for an hour for basics to be fixed. I'm trusting the nail tech to do the basics of their job. So I just said yep and paid. Maybe I'm just picky, but overall disappointing considering the quality nails I used to get here pre covid. Pictures are from minutes of walking out of the salon.
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August 2023 by Jazz Marie Niehaus
Had an AWESOME experience today at Mercedes Nails. Tawana ALWAYS gets me right. If you’re looking for long, exotic nails, she’s your girl!
