One Hour Optical provides West Des Moines with a range of eyeglasses to fit any budget, from stylish, affordable frames to high-fashion designer brands. The team is outstanding, with staff described as super kind, personable, professional, helpful, friendly, and knowledgeable. They are polite and remember their customers. The business offers thorough comprehensive eye exams that assess both vision and overall eye health, noted as very detailed and painless. They also provide teladoc eye exams, which some found easier than a traditional exam, with a staff person facilitating the session. The skilled and trained opticians work with customers to help find the right frames, offering a great selection. Service is a key strength, with staff willing to fix glasses quickly, sometimes at no charge, and standing behind their products with a one-year guarantee for accidents and an opportunity to restyle. While not the cheapest, their products are noted as better quality than others and not that much more expensive, with costs comparable to major chains. Proudly serving Central Iowa since 1975, One Hour Optical is a top-tier choice for routine eye care needs.
Penny is always very helpful and knowledgeable! She has helped me get new glasses several times over the years, always a good experience.
July 2025
Always friendly. Great service. Great selection of frames. Knowledgeable staff.
May 2025
My friends and I were on a trip and one friend broke her glasses. We walked in and one lady fixed the glasses in 5 mins with no charge. We really appreciate it as she wouldn’t be able to see for our concert otherwise. Thank you!
