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July 2023 by Nick Loftus
My child does not like getting haircuts. They are very good with children and he had his best haircut yet.
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June 2023 by Sarah Marrazzo
We went into Shear Madness so that my daughter could get a botched haircut fixed. The stylist who cut my daughters hair was AMAZING. She was kind, thorough and very friendly. We will be coming back regularly for my daughters haircut.
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June 2023 by Karmi Castellano
I have taken my children to Shear Madness for roughly 5 years. We have purchased many hair products, utilized their braiding classes and had an amazing stylist for my son. That has since gone downhill for my daughter. I planned a spa day for her birthday, this included a haircut, updo, manicure and pedicure. I booked it over the phone because the online scheduling was not working. 4 hours before the appointment I get a call that they have to cancel because they double booked. 4 hours! Also, I called at least 1 1/2 - 2 weeks ahead of time and did it all over the phone with the front desk person. Yet, they stated I made the appointment online, which I did not. And to call someone 4 hours before the appointment, for my daughter's birthday is unacceptable. I did not overbook, they did and that is not the customer's fault.I tried calling WDM 3 times to speak with a manager, always being told she would be in the next day. To then be told on the third call that they don't have a manager at all at that location, so I was lied to for two days stating they were taking a message for her. Called the Ankeny branch, not knowing they are no longer affiliated with the WDM branch, this staff also took two messages and never gave it to their manager (I confirmed with the manager, Kayla, once I finally reached her that she never heard about me calling). This manager said she would pass my complaint on to the owner of WDM. I am still waiting on a call back from the owner. No clue if she ever got my message, I sure hope she did.
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March 2023 by Kaitlin Findley
My son's first haircut, they absolutely knocked it out of the park. A little pricey but honestly it's worth it! Great staff. Clean and fun place.
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February 2023 by Emily Pratt
I can not recommend this business enough! Bre was the woman who cut my almost two year olds hair. She was beyond patient with him. He really made her work for that haircut and she still was smiling and made the experience pleasant for my son. We had the first hair cut package where they give you two copies of the before and after pictures and locks of his for a keepsake. This will be the place my kids will go that i know will make it a pleasant experience for them.
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February 2023 by Elena Becirovic
Save yourself the disappointment and find a good salon or barber shop that will cut your child’s hair. The entire place is terribly overstimulating between the tv, the colors, the chairs; etc might have been better for an older kid but not for a 1 year old. The woman that cut my sons hair didn’t introduce herself, scoffed when we asked for more clarification about something, and was very annoyed when she was asked to fix his bangs. She seemed impatient and frustrated when my son was moving or crying. She didn’t interact with him at all and honestly the entire experience felt like we were inconveniencing her. The before and after pics and certificate were cute though.Service: Haircut
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December 2022 by Profe Spanish
It’s kind of a mixed bag. Our fist experience was good but our second I was not impressed. Dusty did a nice job on hair but acted like it was the last place she wanted to be- zero compassion from the first minute. Alisha was much nicer but my sons bangs are so uneven it’s insane she has a license. They both acted like they were In a huge hurry and there were hardly any people in the salon. I will say my kids weren’t the best behaved (they’re 2 and 3) but they really didn’t impress me.Service: Haircut
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December 2022 by Kalifornia Sotelo
It’s kind of a mixed bag. Our fist experience was good but our second I was not impressed. Dusty did a nice job on hair but acted like it was the last place she wanted to be- zero compassion from the first minute. Alisha was much nicer but my sons bangs are so uneven it’s insane she has a license. They both acted like they were In a huge hurry and there were hardly any people in the salon. I will say my kids weren’t the best behaved (they’re 2 and 3) but they really didn’t impress me.Service: Haircut
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November 2022 by Acacia Elim
I asked them to cut my daughters hair to her shoulders but when the they started cutting her hair they kept getting it uneven and cut my daughters hair till her ears.Service: Kids' cuts
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October 2022 by Jennifer Hitchings
I'm very impressed! My husband and I brought our 15 month old daughter here for her first haircut today and it turned out great! I'll definitely be bringing her back in the future. ?
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October 2022 by Jessica Rowland
Lonnie smith is absolutely positively amazing when it comes to my babies, I mean she’s amazing about multi tasking I.e cutting hair and keeping my daughter’s hair all while keeping a conversation with my wife , and with my boys she does the impossible by keeping them still in the chair ( all three of my boys are super hyperactive) entertained and smiling all while cutting their hair and turning them from my little mop heads into dapper little gentlemen and for that I’m absolutely greatfull! She’s absolutely amazing!Services: Haircut
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October 2022 by Bailey Breitbach
Lonnie has been cutting our 18 month old son’s hair for 8 months now. She is so efficient, patient and our son’s hair looks top notch every time. I recommend Lonnie to anyone looking for a kids haircut. We truly appreciate Lonnie and will continue to have her cut our kids hair.Service: Haircut
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July 2022 by Lillithadora
My little one had his first hair cut. They were really patient with his wiggling, and kept him calm. They let him feel how the clippers vibrated so he didn't get scared. It was an amazing positive experience.Service: Haircut
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July 2022 by Melissa West
This is our 4th time being here, the first time was okay, the 2nd and 3rd time were amazing, but this 4th time was awful. We got the same person as the first time we came. Lonnie should NOT be cutting hair. She trimmed around my sons ears, higher on one side than the other and had to fix it and now my sons hair looks like a bowl cut. For how much you charge for haircuts, this is NOT okay. We will not be back.
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July 2022 by Lynn Allen
My son did horrible this time and she still managed to do a pretty decent job on his hair. I will definitely keep bringing him back here.
