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April 2024 by Tom Michaels
Newer hotel. Great rooms and property with plenty of restaurants nearby. Pet friendly, so was perfect for us in our travels.
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February 2024 by Rhoda Lagerquist
Best Staybridge Suites!
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February 2024 by Virginia “Ginger the Clown” Rice-Poole
Excellent dog-friendly place! Love their breakfasts and they're always accommodating.Rooms: We had a double queen suite. The kitchenette was perfect for us. We needed the space and the mirrored closet was a blessing!
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January 2024 by Jon Hood
We have been coming here as a family for years.Renovations to common area is great. Rooms are clean and spacious.
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December 2023 by Molly Derwent
Aging hotel with communal areas being remodeled. Friendly staff. Fitness Center is closed and apparently has been closed for most of the year. The hotel is not forthcoming about this on their website (as of November). Rooms are dark, aging, bed is comfortable.
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December 2023 by Pete Biaggio
Don’t Bother !The facility is in bad shape. Hot tub does not work, fitness center out of service, the grounds are covered with goose feces, refrigerator in room sounds like a jet at take off and breakfast food items are limited.There are more deficiencies but you get the idea.Have stayed at numerous IHG properties over the last 40 years both personally and professionally-This property falls in the bottom 10%!Will not stay here in the future as there are better IHG properties in the area.
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October 2023 by Sara Skarsgard
I had to book a last minute stay here and I was super impressed! Check in was so easy and my room was exceptionally clean. The bed was comfortable and I got a peaceful night sleep. The front desk worker, Michael was very friendly and informative! He also had great recommendations of food nearby. Would definitely stay here again!
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August 2023 by Jason M.
We stayed here for quite week during a hockey camp at the RecPlex. The location is perfect for sports tournaments, the Jordan Creek Mall, hospitals and more. They are currently renovating the lobby and public areas and the rooms will begin their renovations in 2024. We felt like everything was very clean and well organized. The staff was great. On Mon, Tues and Wed they have appetizers and cocktails for free in the lobby. The hotel has free washers and dryers that were clean and well maintained. We would stay here again for sure.
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August 2023 by Elle B.
My daughter was traveling from CA to CT by car. It was important that I find her a nice safe place to stay on her road trip that also took pets. I called the hotel and spoke to the front desk about 1 AM and explained the situation and that she would be there within the hour and that I needed her to have a peaceful nice and the room needed to be clean and she needed a late check out since she would be leaving as soon as she was rested. The man I spoke to told me it would not be a problem. She arrives and he tells her that she would have to check out before 2:00PM less then 12 hours. She was so exhausted she didn't have a choice. I didn't want her back on the road falling asleep. The room was musty dirty smelly. The towels were dirty and there were bugs in the room. She only stayed about 2 hours after a very short cat nap. The next day she was congested and had a sore throat which o am sure was from the hotel room. I expected great service and was extremely disappointed in this hotel and also when someone tells you something have some integrity and stick to your word.
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August 2023 by Wineil Wooper
Perfect location close to the highway yet quiet. Room was large. It could use a bit of an update on decor as I felt the room was a bit dark, but VERY happy stayRooms: Everything we needed was thereNoteworthy details: Easy access to highway
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June 2023 by MrsSgt TR
No one was at the check-in counter for 10-15 minutes when we arrived and we had to go find someone to check us in. The rooms are extremely outdated. The chairs are hard and the couch is worn out and they sink in when you sit on it. This is definitely not a 4 star hotel. They are in the process of remodeling the dining area and are supposedly going to start remodeling the rooms in the Fall. We would not stay here again. We like to stay at Staybridge Hotels but this hotel was very disappointing which is sad! It needs a lot of renovation.
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March 2023 by Nickolas Peters
They have great rooms with everything you could need for a week or two stay. Love having a fullsize fridge with an ice maker in it. Bed was very comfortable in my room. Everything looked well cleaned and kept on my arrival. Nice breakfast and nite time social on site.
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December 2022 by Luis Sanchez
Don't expect wifi with enough strength to do any kind of gaming. Breakfasts had sufficient options. My room was amazing compared to where I've stayed before. There was one employee in particular at the front desk when I arrived, during my stay, and I was attempting to check out. Had my dishwasher leak water all over the kitchen in my room on my last night and when I went to tell him he simply asked \\\"what would you like me to do?\\\" So I went ahead and mopped it on my own to not put any difficulty on his day. (You guys can check the front desk interaction on 12.12 at around 1am). Other than that, the rest of the staff was incredible and made me feel extremely welcomed.
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November 2022 by Philip M.
The staff was perfect with hospitality and patience. Been to several hotels this year and this one was not as modern and looks very outdated like the 1980's in the hallway and in the rooms. I think the "home" feel is not a great reason for the price but more of a reason not to upgrade. The toiletry was neatly folded. The bathroom tub head side is adjacent from the toilet . The kitchen was spotless clean. There was no complimentary water in the fridges for the price paid. The mattress top seemed to collect a lot of dust. Breakfast was better than expected.
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October 2022 by Laura Johnson
We stayed on the third floor and a flood must have occurred on the 4th floor as the ceiling paint in our room was peeling all over. The heating/cooling unit was not working properly either but we were able to open the windows a bit to get some fresh air. Other than those items, it was a good stay. Breakfast was fantastic!
