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November 2023 by Leah Sims
From start to finish, Brittany truly made my day better! I wasn't planning on buying a new phone that day, but Brittany made it an easy choice. Brittany took my needs into consideration and was respectful of my time. She was the ABSOLUTE BEST customer service person I have encountered in quite some time. She took time to explain things to me without wasting my time on things I wasn't interested in. Thank you, Brittany!! I truly love my new phone!!
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November 2023 by Mary Seibert
Other than the fact that it took forever to transfer my data it was great service.
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September 2023 by Jeffrey Emmart
Spencer was amazing. Not only was he extremely knowledgeable and able to trouble shoot the issues I had with my phone, but he was impressively personable, he made us feel very comfortable and in all honesty I was praying to encounter such a helpful and knowledgeable person such as his self. Please give this man a raise he deserves it. God bless you Spencer
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July 2023 by Kerry Floy
Was very quick and had nice conversation! Transferred over data and set up watch.
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June 2023 by Amy Fitch
We walked in an hour before closing to purchase one new phone and have one phone info transferred. It ended up taking longer, keeping Brian 25 minutes past closing. He remained helpful, upbeat and finished the transfer.
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June 2023 by Roza N
Dylan at Us Cellular in West Des Moines was amazing! Probably the most knowledgeable associate I’ve ever interacted with and super helpful!
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June 2023 by Julie Hinners
Dylan was a very big help when I got my new phone. He was very knowledgeable and answered all of my questions. I would go back to this store and request Dylan for all of my phone needs!
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May 2023 by Tara Mattiussi
Can't say enough good things. Could tell it was the end of a Saturday night, but Dylan treated us like we were the 1st customers of the day. Super patient, dealt with my 7 year old's limited attention span, did a great job describing all the options, multi-tasked but not in a way that made it feel as if you were in the way, and was very pleasant to chat with. We will definitely return!
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May 2023 by Shellie Price
John was extremely professional and kind making sure I got the best deal for me!
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April 2023 by Matt Funk
Sales agent Brian was very knowledgeable and patient with us in the decision-making process.
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April 2023 by Dody Christy
I am old enough to definitely be Spencer's grandmother and perhaps not the most technical adept customer. Spencer was patient, friendly, informed and clearly interested in my questions. He was a great help with my upgrade to the new Galaxy S23+.
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March 2023 by Tim Nichol
Steve is always great and have been going to him for years. Always fast and super friendly. Sent numerous people to him.
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February 2023 by Jim Willett
Brian was very helpful and explained all details. He looked for our best deal on new phones and plan. Thanks
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February 2023 by Allyson Womble
Spencer W. was very knowledgeable and very helpful! It was an easy transfer to a new phone.
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January 2023 by Ranae Fallis
John helped me upgrade my iPhone and both my teenagers iPhones as well. He was knowledgeable, organized & professional. We had a great experience at US Cellular.