The West Des Moines Marriott offers an excellent hotel experience, according to reviews. The front desk staff, especially the manager, are described as incredibly attentive and welcoming, making check-in smooth and stress-free. The hotel is very clean, and the housekeeping team goes above and beyond to accommodate guests' needs. The food, service, rooms, convention halls, and M Club are all praised as fantastic. The hotel is well-maintained, with comfortable beds and good showers. While the bar and wait staff received some criticism for being inattentive and slow, the overall consensus is that the West Des Moines Marriott provides a great hospitality experience for travelers and groups.
I had an wonderful experience with this hotel. I came for a convention and the food, service, rooms, convention halls and front desk were absolutely fantastic! I will definitely stay here again.
March 2025
We enjoyed our stay here. The grandkids enjoyed the pool, and the rooms were clean.
March 2025
Best hotel in Des Moines. One of best Marriots I go in my travels. Always treated well. Zach at front desk is one of the best I see when I travel. Good M club. Quiet clean rooms.
Property Amenities: Express check-in, Breakfast available (surcharge), Express check-out, Elevator/lift, Fitness facilities, Safe-deposit box at front desk, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, Meeting rooms, Concierge services, Gift shops or newsstand, Wedding services, Snack bar/deli, Conference space, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Shower/tub combination, Phone, Hair dryer, Premium bedding, Air conditioning, Designer toiletries, Blackout drapes/curtains, HDTV, Flat-panel TV, Egyptian-cotton sheets, Iron/ironing board, Cable TV service, Desk, Partially open bathroom, Coffee/tea maker, Premium TV channels
