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July 2023 by S O
There is a review listed in which the reviewer made a point to state the issue held was with a (dark complexion individual with an accent) that tone in this review alone speaks volumes, pretty much summarizing the overall experience a non-caucasian individual will experience at this boutique not only as a potential consumer but employee. This facility profiles and provides “customer service” accordingly to what they've deemed someone can/will spend.
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January 2022 by ET
An absolutely beautiful store, it’s a little on the small scale, but still many styles to view in store. There are very limited choices in sizes 12 and up, and rarely a chance to score anything on the sales rack in larger. I had taken a couple of items into the dressing room, and a sales person came and took them away from me, saying a customer had called and wanted to try the items on, even though I already had them, they still took them away from me, which I found rather rude. The manager will hold merchandise for you, if you are unsure of your decisions, while a couple of the sales staff will refuse. I’m usually treated warmly, and helped by staff in the dressing rooms, unless there are other customers present , who are trying on a larger amount, or higher priced merchandise, and so it comes across as you are of least importance, and go unnoticed.I’m a Platinum member, and a frequent shopper, so I do spend a fair amount of money in there. I love the clothing, so I tend to not let being overlooked get to me.I feel as though they dislike me, and don’t want to help me, because they don’t like the way I look, and are possibly disgusted by me. There is is an older staff member, and a young staff member who treat me well, no matter how I look at so I adore them, and they melt my heart. I hope for them when I go in.Another thing I disliked during this visit, was when a much older lady, got on to a new, and much younger staff member in front of me, and not privately, she’s a sweet girl, and didn’t deserve that.
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April 2021 by chrystal erwin
Tried shopping for my daughters prom dress but they don't offer a variety of sizes.
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March 2021 by Brianna
I went in on a whim to see if there were any dresses that could be my dress for my brothers wedding. I looked everywhere and mentioned to my stylist, I think her name was Colleen, that I was struggling. The first dress we tried was PERFECT and she even helped my style it with accessories. She was incredible and made it comfortable and effortless on my part. Thank you so much. ❤️
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January 2020 by Olivia Kane
Great clothes. Friendly staff. Not enough clothes for bigger girls like me.
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December 2019 by Valeria clarissa Dieken
Good quality and stylish outfits.
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November 2019 by Chelssy Veatch
I love the service
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September 2019 by Shannon Shirk
I didn't find what I was looking for but the staff were amazing!! Lots of beautiful clothing!!
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September 2019 by Irina Hadusic
One of my favorite place to shop.
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August 2019 by Carol Seidel
I love walking into a black and white market as the staff makes you feel so important. Their clothing also wear very well. Love this store.
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June 2019 by Debbie Reyes
One of my favorite stores for clothes. I love how everything mixes and matches to make many different outfits with just a few items. Very friendly and helpful staff!
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April 2019 by Pat Henneberry
The entire staff at this location was amazing. From Patty, Connie and the assistant manager. They were so helpful and focused on me. I felt like I was the center of their universe. I came in wearing a back brace in a bad mood due to a major surgery at Mayo and walked out feeling pretty dam good. Thank you for making my day better and being professionals! So nice!
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March 2019 by Maggie Hugen
The people that work here are super helpful and the clothes look really nice - loved all my purchases. That being said, these clothes are NOT cheap, and I'm not one to usually spend a ton of money on clothing. However, since I started a new job I thought what the heck.
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March 2019 by Samra Bektic
I don't feel comfortable going into this store, I always feel like i am being judged. So I shop online a lot. If you aren't old and look like you have money. They will not address you. I walked in two ladies stared at me. Another lady older well put together walked in after me 2 girls asked her if they can help her with anything. I was thinking to myself they must have not seen me. So, I walked around the store for good solid 15 min, before this tall blonde chick came up to me and said. "Do you need any assistance" . Mind you I am a platinum member I lot of stuff from them. I just don't do it in the store . I want my experience to be enjoyable not condescending. I literally walk by that store wishing to go in, and I cant bring myself to do that. I just don't want the rude staff of this store to ruin my day. Maybe when I am 50 yo maybe at that time they will consider treating me like an actual customer.
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January 2019 by Heather Peters
Love this store! Staff is friendly, no matter who you are. I had to make a stop after my son's Cross country meet to get my daughter an outfit for a family wedding. I had been bundled up in hat, scarf, coat, etc. I was definitely Not looking overly pretty! I was greeted and helped as though I was a well dressed, high end customer with lots of money to spend. I was Very impressed as this was not the case in several of the stores we stopped in, especially Chico's their sister store! We were not even greeted at Chico's, never once did anyone offer to help us and honestly felt as though they were even avoiding eye contact with us. Very Rude!
