West Liberty Travel Plaza is a well-regarded business that offers a variety of services to its customers. Despite some minor cleanliness issues in the designated dog walking area, the overall experience is generally positive. The staff is described as friendly and helpful, with the owner going above and beyond to ensure the safety of customers during a large storm. Customers have praised the competitive gas prices, the availability of bulk DEF pumps, and the quality of the pizza, even when ordered near closing time. The business has undergone several improvements in the past year, including the replacement of pumps, the addition of new DEF dispensers, and the renovation of the diner. The restrooms are particularly praised for being the cleanest at any truck stop. Overall, West Liberty Travel Plaza is a well-managed business that is continuously striving to enhance the customer experience, with a dedicated staff and a range of convenient services.
This place keeps getting better and better everytime I stop in . They have the nicest staff. The store is very clean infact they have the cleanest restrooms I've ever seen at a truck stop. The gas is the cheapest until you end up in Ohio and the energy in their is very good! The 2 ladies that they got working their have... read full comment
December 2025
Their diesel is consistently 40-70 cents a gallon cheaper and that's all that really matters to me. I was having trouble with my fleet card and the young guy at the register was more than polite and helpful.
October 2025
If youre going to close the store, the pumps need to have thier receipt reels full.
Thankfully a very nice employee let me in after hours to get a receipt
