“Ron goes out of his way to ensure that his customers are taken care of. Many times, he’s gotten my car in on short notice and has always provided honest and high quality service.”
“This is THE BEST place to take your car for regular maintenance and occasional emergencies!! The staff is wonderful and so helpful! They found time on this busy day to check out a strange sound in my car and fixed it immediately. I won't take my car anywhere else for service!”
“Like a good BBQ spot, they are always busy. I have been grateful for their work for a few years now. Also, if you get 'sent up the mechanic ladder' for troubleshooting in the wyco lake area; the ladder finishes here. Their pricing is fair and their results are obvious.”
“Dustin and his crew did an excellent job repairing my 2022 Silverado after part of a tree fell on it. They where professional and with in a couple of days of when they said it would be finished. will definitely use them again and recommend them.”
“These guys deserve a five star rating!!! I don't know why the Google rating is reflecting lower right now but they deserve 5 STARS! Maybe they had some issues in the past but with the managers they have now Mike and assistant operations manager Nick they are very transparent and care about educating their customers and helping them find the best product!
About three months ago, I got an unfortunate flat tire from running over something on the highway and needed to get some tires on quick to get back to my busy lifestyle as a Mom of five kiddos driving them to all their activities. Unfortunately, the place I normally go to and feel comfortable with was booked solid. So I decided to try this place as they happened to have an opening that very day and were close by. Honestly I was skeptical and felt very nervous seeing that their ratings werent so good and they appeared pretty available for a Saturday but since I like using Goodyear in general I decided I guess I would give them a try.
Not only did the manager Mike take time to educate me on the different tires, and help me understand why it was best in the long run to replace all four tires since I have a four wheel drive vehicle which he was correct in telling me, but also he calmed my nerves by allowing me to see the inventory of their tires and teaching me what ones were best used for different scenarios. I could feel of his sincerity and passion for tires and helping people choose the best ones for their situation. He told me which ones he has which ones his wife uses and why and so on and so forth. In essence I felt like he was teaching me like he would a neighbor or colleague he cared about not just selling me something and getting his paycut from it which I know what feels like as well. Instead he really made an effort to calm my worked up and anxious personna just in an effort to educate me and was super patient with me whether I decided to buy the tires there or not.
I did end up buying the tires there and they have been great. He not only gave me a discount and helped me choose the best mid grade tires in my price range but also a free oil change for next time I visited- maybe because he felt sorry for me and could tell I was really worked up about it? I don't know but I appreciated it but wasn't totally onboard since I still like my other place I go to.
Well, today I decided to go back because what the heck they said it was free I did need an oil change. I also had an emissions light that came on in my car recently that I needed to get checked as well unfortunately. Again, I felt nervous as I sort of hate getting my car worked on to be honest- ha, who doesn't? Anyway, this time manager Nick was the one who was on duty. They ran the diagnostic test which they do for free as part of the oil change and discovered my brake pads and rotors were low in the front of my car. They again didn't just tell me the info but Nick took me back to my car and showed me exactly what was going on, on my actual vehicle. Since my husband is pretty handy at changing these out, I thanked him and opted to just get the oil change which I didn't tell them would be free until the end when I was going to pull out my free oil change card from my previous visit. I didn't want them to do a potential half job if they knew it was free. Sadly the world we live in makes us freaked out and always watch our own backs or maybe it's just me but that is where I was coming from. But, surprisingly again they were very gracious with my request, they accommodated the free oil change smoothly and sent me on my way.
Since I was there for the duration of the hour I also got to see first hand how they treated other customers and was impressed with that as well.
Good place! I just wanted to give them a positive shout out!!”
“This is my go to Sam's club. Love the selection and using the scan and go app makes it super convenient to get in and get what I need and skip the lines. Insider tip - buy the rotisserie chicken for $5 and it can last you a week. They also have a great tire department”
“First time I've used Big O Tires. Scott and Robert were extremely professional and helpful with my problems with my vehicle. I First went to Big O Tires to replace a tire. In checking my vehicle I needed all four brakes replaced. Amazed how they helped me finding a GREAT PRICE, I could afford. They were very quick with the work, only took around 2 1/2 hours to fix all the issues. When other places would have taken 5 to 6 hours or more. A great place to do business. I will definitely take my car back if anything needs to be repaired.”
“This team is awesome! I worked with Josh and team to get two tires on my car. They were there way after close to get the work completed and my car back to me. I can now safely travel as planned today. The two techs worked diligently and everything was completed above expectations. Great work team and thanks for taking such great care of my family.”
“My go-to for oil changes and new tires. They’re always quite busy when I’ve been in, but I always schedule an appointment ahead of time and they take care of me. Always very chill and pleasant despite the steady stream of customers, and always willing to answer my questions. I’ve never seen them anything less than courteous to walk-in customers as well.”
“Every vehicle I have owned since 1993 has had a set of tire town tires on it at some point in time. From lawn mowers to tractor and monster truck tires they got em.”
“I had my work truck breakdown right down the road from this mechanic shop in Olathe and decided to stop by. I am so glad I did as they were able to get me back on the road same day ! I definitely appreciate the great job however it was the customer service I enjoyed the most. Karissa and Tom we’re on top of it and delivered as promised.
I highly recommend you consider Toms Automobile Repairs for your vehicle maintenance and repair needs.”
“Dylan and Randy have the best services.
Randy helped me out with my tired and recommend replacing the most damaged tire and I went along with it. They differently got a new customer when I showed up.”
“The work I came in for was done right, no problems, timely manner, good price, and was shown a problem and was explained where I understood what was required and cost. Very satisfied customer”
“It’s nearly impossible these days to find a shop you can genuinely trust with your diesel — but Kling Auto & Diesel is the real deal. These guys are phenomenal. They truly care about you and your truck, and they’ll tell you what you need to hear, not just what you want to hear. That’s real integrity.
I moved to Florida three years ago, and I still haven’t found a shop down here that compares. Anytime I’m back in the Midwest or anywhere near KC and my truck needs attention, I already know exactly who I’m calling. Kling knows their stuff inside and out, and they stand behind their work 100%.
If you want honest diagnostics, quality repairs, and a shop that treats you like family, this is it. Do yourself a favor and take your diesel to Kling Auto & Diesel — you’ll know you’ve found the right place the moment you do business with them. Highly recommend..”