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January 2024 by Jason Nash
I came to us cellular for a friend, and I was amazed at how cheap there phones were, $30.00 for a brand new Motorola, and he only pays $40.00 for phone service with unlimited internet. The lady who helped me Dayza Chapman, was very professional, new every question I asked. Because of her I'm actually gonna leave straight talk and join us cellular myself. It's not every day you get service like that, she is on her way to management for sure.
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October 2023 by Kenneth Farmer
Called asking help activating my new phone and moving data to the new phone purchased from corporate via phone call. The person’s voice answering strongly sounded like they would rather not be bothered. I’ll go to another store before patronizing this one.
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August 2023 by Shane Vail
Great customer service. But why is it when i have 10 days left before a payment is due that my $80 “unlimited data” plan slows down. I never had this issue on pre-paid service.
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June 2023 by jory Pearson
This is the worst and I do mean the worst store. You have to wait an hour or more just to pay a bill. Something so simple shouldn't take that long. US Cellular corporate needs to do something about the poor service in this store.
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October 2022 by Nicholas McDow
Not great coverage in south east ks but it's a cellphone company. Not trying to be negative but truthful.
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September 2022 by J C
New phone, with contract, insurance. Quit working properly. Manager agreed that it was not working. Insurance (according to him) did not include replacing a non working phone! No help at all! Don't bother to get the insurance or go to this store for any assistance.
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August 2022 by Chris Younger
So I was in US Cellular today there were three people working one was a trainee there were four people waiting in line to do something I sat there for 25 minutes waiting for a guy to get off his phone or for a lady to try to help somebody but I was in there and no one was doing anything. I have been a customer for many years now and to wait that long and not even be said hi to is upsetting
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June 2022 by Clifton Snider
Terrible service takes forever to get anything Horribly understaffed
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March 2022 by Gordon Holaday
The staff was very friendly, and very helpful even though the were busy
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March 2022 by Trudi Vail
Great customer service!
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February 2022 by Brenda Handshumaker
Very friendly staff.
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October 2021 by Nathan Linnebur
People here are always very helpful and resve issues quickly
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May 2021 by Mary Butler
It's a 10 thanks
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April 2021 by Steve Crites
Ok ? ?️
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March 2021 by Alicia Smart
I wanted to disconnect my mom's phone, there is NO way to do that online anywhere... Had to go into the store, they were very nice and took care of it right away, no hassles!! ?✌️
