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November 2023 by Steph Eastwood
For being a NATIONAL CHAIN TRUCK STOP, they rarely have Hot food available in the hot box for our drivers to get a meal!! My husband MUST stop here as his "approved" fuel stop & is here daily between Denver & K.C. The Subway has poor service IF they're EVER open. It's SAD these BIG CORPORATATIONS PROFIT off the backs of our loved ones hauling the necessary COMMODITIES & FREIGHT across this country & yet they feel NOTHING about being obligated to provide bare necessities for our drivers to LIVE out on the road!!!It's absolutely shameful & ridiculous!!!
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November 2023 by Rufat Abbas
Manager Chris in black jacket don’t want to sale cigarettes to 40 years old foreign citizen. He said he can’t accept the passport to verify age. 10/3/23 11:45am
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October 2023 by Andreas Owens
Plenty of parking no matter the time and season of the year! Always able to get a shower with little to no wait time. Fuel pumps are always up and working. 5 stars service.
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September 2023 by Kendra Mackie
I am otr car hauler, and stop here ever week on my way to Denver. Not once, not one in 4 years have I ever seen them out of coffee, the store is always clean, bathrooms showers too always ?. . My truck blew it's high pressure fuel pump, so I had to have it towed to Denver with out my fully loaded trailer, explained the situation to the manager and asked if was ok for few days. Extremely understanding, and allowed me to leave my trailer there. Great store. Oh and they are the only pilot that always has fv coffee made correctly, let alone they always have it. Keep up the good work! See you all next week.
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August 2023 by Benjamin.A. Matias
Huge parking lot for truck drivers, I was still able to find parking at around 11pm, bad part of this place lots of trash towards the back end of the parking lot. I took a shower here I tried to get the water to be hot but it was lukewarm at best and a weak stream of water was coming out. Shower was clean though.
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August 2023 by Staci Kopalchick
I am an over the road driver and this store is along one of my regular routes. In the last week they have been out of hot water the three times I've stopped. Until today I have had no complaints about the staff at this pilot (number 920 in Colby, Kansas). I encountered a rude an employee by the name of Sabrina. When I asked about a shower, she rudely dismissed me as though i didnt matter and the shower situation was no big deal.This woman is no professional and quite frankly has no business working with the public.
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August 2023 by Christi Vinson
This by far is the absolute cleanest pilot in the united states. I run costa coast. Store #920. Jennie has excellent customer service skill as well as Chris the manager. I observe jennie going so far as to wash down cabinets early one morning and I was impressed at how clean this store was.
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August 2023 by Sebastian B.
Back to what I like reviewing the most for my fellow big truck drives (who probably don't read Yelp tonsee where to stop at night, lol)This Pilot surprised me. It was well kept and clean, shelves are stocked and the staff I'd friendly. I had to go outside and look at the sign again to make sure I wasn't at Loves (just kidding..). I am very happy to report this is a place I'd be happy to spend my 10 hour reset.The only thing I noticed is that there was a big poster advertising hotdogs, and their hotdog station has been removed - hmmmIf you are a Pilot card holder (no credit card, just points), you receive 10 cents off per gallon. Now, who doesn't love a little discount
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July 2023 by Abraam Khureshi
For Subway- June 28 @ 4:30pm. When I ordered two subway the staff was shaking her head. Why???? Shaking the head and saying something and showing to other customers. She did everything in hurry and didn’t make my subway proper. After she said sorry about this to other guy. For what???? She is too rude. Tooooooooooo baddddddddThis is nice place for fuel and the showers are very clean. Rest everything good.
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June 2023 by Mike Herold
Went to the Colby, Kansas Pilot. I prepaid for $30.00 in gas. I used my reward number and was supposed to get .10 cents off .The lady said pump was ready so I went to pump the gas. It didn't work and I had to go back in. I told her it wasn't working and she said I would have to wait for 3 customers in line. She couldn't figure it out and a man up at the counter said it was ready. I went back out and started pumping the gas but it was back to $3.19. I went back in frustrated and said it was supposed to be $3.09. She told me that there was nothing she could do.
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June 2023 by Jedeye Moe (Jedeyez)
It has a Subway instead of the Hardee's which is a very good thing imo. The truck parking is spacious and open, plenty of room.
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May 2023 by Chelsea Davisson
Do not stop here if you want a shower or laundry. Washers are broken only take coins and you will wait hours in line for a shower.
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April 2023 by Mike
Pros of stopping here, big parking lot, hot showers, subway was very good, cons - washer & dryers have seen better days, did an ok job of drying, no card readers, only $5 in quarters I could get from Vern the cashier, really?? milk shelves completely empty, the trash on the back side perimeter was disgusting. I get it, truckers are slobs (I am not one of those), but to do nothing about cleaning it up, cmon now!! We expect more from a Multi billion dollar company, not impressed. Have a nice day.
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March 2023 by Monsoon S
Good clean place. Lovely staff.
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November 2022 by clarence montgomery
Really cool staff, bathrooms are small but not horrible.Plenty of snacks and things to choose from for such a small store, but parking is generous, beautiful scenery as well..They Have a Subway sandwich shop also, I have no info on the shower area, but overall a pretty peaceful an pleasant stop coming from Colorado.Definitely would come again!
