Lowe's is the go-to place for home improvement needs in Derby, KS. Customers can find gardening supplies, appliances, paint colors, and patio furniture. The store is generally well-regarded, with friendly and professional cashiers and employees who are willing to help. However, some reviews mention issues with certain customers being disrespectful to staff. One customer had a positive experience after an initial setback, receiving excellent assistance from a day shift employee who helped resolve a return issue. While some customers express dissatisfaction with product quality and warranty support, many appreciate the quick service for part purchases. Curbside pick-up is frequently used, with a mix of experiences; while it was slow at times, recent improvements in service have been noted. Overall, Lowe's in Derby strives to provide a helpful shopping experience, despite occasional inconsistencies in service.
Today we got the best service all through the store, the workers were so helpful with all our needs. Mike in lumbar was great and Devan in the lawn and garden was awesome helping get fence panels.
March 2026
Hey..as of 03 29 2026.. afternoon... We checked out thru garden center ..BRIAN, really helped us with order and checkout! Thank you. ALL of the staff are very friendly and knowledgeable and helpful!
March 2026
Friendly staff, willing to help. Assisted us with an issue we were having with a delayed shipment.
