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“We were Stranded here in Kansas,This shop was amazing to us! Bruce the service manager went above and beyond to help us. We had to stay a few days in a hotel while he ordered what he needed and did not hesitate to bring us there in his Truck.and pick us up from there. .He did not have to do that..he also kept in touch with us as far as the truck was concerned..extremely professional.
Israel was our maintenance guy and very knowledgeable and great customer service…
We thank you guys Bruce,Israel and Anna....your Service was THE best we’ve encountered out here in Kansas! YOUR SHOP ROCKS! Thanks for everything,and we do hope to see yall again under different circumstances..Great Shop,Wonderful People! THANK YOU”
“These guys are so helpful! We were stuck at a gas station with a dead battery on our car, he boosted us and had us follow him to the body shop. We had a car full of people. They offered us to wait in their waiting room in the ac so we wouldn’t be out in the heat waiting for help. Definitely have not lost all faith in humanity! Definitely 5 starts for these awesome guys!”
“My thanks goes to Nick the gentleman who hauled the expedition to the farm after it broke down on Jeff on his way to school, and where he unloaded it was the perfect place thank you so much.”
“The BEST customer service that I have received from a business in a long time. Very consistent as well. They know their products and always are happy to help. Recommend highly!”
“Another great experience with this Kenworth Chain. First time to this location, called into service was spoken to with respect and honesty. Arrived and got what I needed done in an hour. Bought some reasonably priced parts and left happy. Been to their Liberal and Wichita location both excellent experiences. As an independent Owner operator I highly recommend these people. If the owners see this just know your word of mouth is excellent because how you treat us!”
“Lopp Motors sent out one of their people in parts to assist us with a flat tire on the Bypass and Fairway on 12/2/21. Our Jack did not go up high enough and we couldn’t put the full spare tire on to replace the flat tire. They got someone out to assist us right away and he finished putting on the spare for us. We appreciate Lopp Motors and the way they go above and beyond for their loyal customers. Thank you so much for helping us during our time of need!”
“Had a great experience here at Toyota with the parts guy named Bernabe. Very easy going and informative to us. We will recommend everyone go to him at your Dodge City LewisToyota!”
“My alternator/AC compressor belts broke luckily my battery was not drained yet. I did not have an account set up with Napa in order for them to deliver me new ones But Napa being Napa delivered my belts so I was not stranded and I could get home talk about above and beyond customer service I will definitely recommend this Napa to everyone I know thanks again Napa”
“How kind the workers at this place were, they lent us an extension to install a spark plug.
May God bless you for being like this.
I recommend it.
Thank you.”
“Fast work with excellent results and quality service. The staff were friendly, washed my car, and walked me through what they’d done to make sure I was satisfied. Overall a great experience.”
“Great staff. They are knowledgeable with all vehicles old and new alike. They strive to make sure their customers are happy and get what they need. They can do paint color matching. A+ service and parts.”
“Tracy was wonderful in the service department. When I was traveling and my service light came on in my Ram truck she was able to check it out for me without needing to schedule an appointment and kept me on the road.
Much appreciated”
“While on a cross country trip, passing through Kansas, my battery light came on. I searched the closest AutoZone and this location came up. Rebecca tested my battery and figured out my alternator was the problem. Not only did they have my alternator in stock, they also were able to direct me to who can put it in. Once it was fixed, this location double checked that the readings were good. They took extra care of me to make sure I made my trip safely. I’m so blessed and would recommend this store wholeheartedly. Rebecca, THANK YOU! You’re truly a guardian angel.”
“Had an oil change here and they got me in and out in a hurry.Friendly staffGood valueOverall a good experienceI stopped the afternoon before and they were busy so I got there at opening time the next day”
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“Done quickly and fairly cheap took my 8.5 10 bolt in there Wednesday morning, they started about 2pm Thursday and I picked it up at 440 the same day very good job”