Electronics in El Dorado, KS

“Love this store the manager(Sarah) is amazing and gives it her all when helping me. she worked for two whole weeks to help me get approved for the acp program!!. She was very kind and knowledgeable when helping me set up my phone even forgot my password opps…. I will definitely tell my friends and family to come to this location!!”

“Yesterday 6-21-25 we were at the veterans reunion and it was sooo hot and the screen on my Samsung went black. People were trying to help. So I decided to go to the T-MOBILE store and possibly get a different phone I didn't want. I'm 74 and not a fan of learning new things. At least 6 people at the reunion tried to fix my phone. We walked into the tmobile store and Caleb was right there to listen to my sad tell and assured he could help me. He said your phone isnt broken the brightness was turned off! I can't decide if I was more relieved or embarrassed. I had computer whites trying to help me at the reunion. Lol Caleb assured me there was no reason for me to embarrassed. He did such a great job taking care of this crazy lady and making her feel comfortable. I wish every business had customer service like I received. Thank you so much. Now my family on the other hand enjoyed the out come. Lol it was comical but Caleb didn't make me feel bad. I've been a customer for many years and this is one of the best if not the best customer service experiences I've had. Thanks again Caleb! Connie Taylor Wichita”