Nex-Tech Wireless is praised for its outstanding customer service and knowledgeable staff. Emily Huser is frequently highlighted for her excellent assistance in switching phones and providing great deals, going above and beyond by answering questions even late at night. Customers appreciate her honesty and the lack of aggressive sales tactics often found at other companies. The staff is described as courteous, friendly, and patient, with one customer noting how helpful they were in transferring service and setting up a new phone. Even during busy times, employees are committed to ensuring customers receive the support they need. Reviews mention the welcoming environment and the staff's willingness to help older customers navigate new technology, making it an ideal place for individuals of all ages. Overall, Nex-Tech Wireless is highly recommended for its great rates, helpful service, and dedication to customer satisfaction, making the process of switching or upgrading phones easy and enjoyable.
