Nex-Tech Wireless is praised for its outstanding customer service and knowledgeable staff. Emily Huser is frequently highlighted for her excellent assistance in switching phones and providing great deals, going above and beyond by answering questions even late at night. Customers appreciate her honesty and the lack of aggressive sales tactics often found at other companies.
The staff is described as courteous, friendly, and patient, with one customer noting how helpful they were in transferring service and setting up a new phone. Even during busy times, employees are committed to ensuring customers receive the support they need.
Reviews mention the welcoming environment and the staff's willingness to help older customers navigate new technology, making it an ideal place for individuals of all ages. Overall, Nex-Tech Wireless is highly recommended for its great rates, helpful service, and dedication to customer satisfaction, making the process of switching or upgrading phones easy and enjoyable.
Maura was an absolute Angel! As a senior customer, she explained everything in a way I understood. Maura was patient, knowledgeable, and a pleasure to work with. As a new customer I only hope their service is as good as their customer service representative. 5 star!
November 2024
Great service and colloboration. Sales rep went above and beyond the extra mile.
November 2024
Emily Huser was excellent with helping me get my phone switched over and she was very kind and made things super easy!!!?
