“I went through some difficulties with receiving forwarded mail after I moved to Emporia (not the fault of the local facility), and John went to a lot of trouble to straighten it out, even calling me a few days later to make sure everything had been resolved. I am very grateful for the help.”
“This location accepts all packages as long as they are packaged, sealed, and have a UPS shipping label (with barcode) attached. You can't bring in an Amazon return with nothing but a QR code like you used to be able to do at the actual UPS store; It must be packed and have a UPS shipping label with barcode attached to the package.”