Briggs of Fort Scott Parts is a reputable business that provides excellent customer service, according to the reviews. Customers praise the patience and attentiveness of the sales team, particularly Candie, Frank, and Brad, who make the paperwork process enjoyable. The service team, led by John, is also commended for their thorough and accommodating approach. Customers highlight the friendly and non-pushy atmosphere, with one reviewer stating that the "whole sales team is super friendly." Overall, Briggs of Fort Scott Parts is described as a reliable and customer-oriented business that goes above and beyond to meet the needs of its clientele.