Jay Hatfield Chrysler Dodge Jeep RAM is a family-owned and operated automotive business serving Frontenac, Kansas, and the surrounding areas. Customers report a great experience, describing the customer service as excellent and as exceeding anything in the area. The service consistently goes above and beyond to make the car-buying experience enjoyable, easy, and fun. Staff are noted for being straightforward, honest, and not pushy, listening carefully to customer needs without pressure. The sales process is highlighted for making customers feel at ease and welcome, with advocates working on the customer's behalf for financing. The business strives to provide the best possible service, ensuring customers get a comfortable vehicle within or even below their budget. The maintenance department is also recognized as a cut above. The overall experience is frequently called great, with many customers stating they would highly recommend the dealership.
Overall a very nice experience. Christian was very kind and polite and was very helpful in getting me my vehicle.
August 2026
The service and hospitality were great, the service personnel were awesome and very kindly and helpful. Provided the time to have the service done and the service was done on time…. Great Service
August 2026
Service staff was wonderful to work with. Completed oil change and Jeep recall issue in a timely and friendly manner.
