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“Recently I worked with Jimlo on getting my cracked windshield replaced. They offered quick assistance and got me in within a couple of days from the time I inquired. Professional and accommodating to say the least! Definitely recommend them!”
“I was very happy with the service and exceptional attention to details. The commitment to going above and beyond is always what you would hope for when you are paying for a service but somehow this level of hard work and dedication does not come along very often.
I also would like to add, the little extra touches, that did not have to be done, were very much appreciated.
I would highly recommend them!”
“Mr. Cole did an Awesome job on our equinox after the July storm in Greatbend. Our car had several hail dings and scratches from falling limbs. The car looks brand new.”
“Rod and his crew always go above and beyond. Bought a pickup and needed a quick turnaround on repairs since it was going to the west coast. Somebody’s made the repairs quickly and got me on my way! Thanks guys!”
“Customer service is what separates good businesses from great businesses. After a slight snafu with a used part, Doug the general manager took the time to walk the yard himself, with me on the phone, to find and send a photo of exactly what I needed to make it right and make sure I would be able to get my machine running.Guess who I'll be calling FIRST from now on when I need parts?”
7:30AM - 6PM
2538 10th Street, Great Bend
Auto Parts
“You walk in and it looks kind of gritty, but that doesn't matter at all when you meet and visit with the friendly and good hearted staff that is willing to assist you to the best of their abilities!”
7:30AM - 6PM
2501 10th Street, Great Bend
Auto Parts
“Absolutely love Napa, Rich’s Automotive….Always is my first stop, and mostly, my only stop…..Rich, George, Bryan and the others are awesome….you need something, ask and they will do everything they can to get it”
“Let me tell you about this place!! I pulled into the parking lot at 8:32. Went in and explained I needed a new battery and that I had some place to be at 9 am. They had me taken care of in 15 minutes!!! Can’t thank them enough for their EXCELLENT service!!”
7:30 AM - 6 PM
2538 10th St, Great Bend
Auto Parts
“Stopped by O’Reilly’s to get a code pulled on my truck. The guy came out and got the job done quickly, so that part was a win. He did give off a strong ‘you’re delaying my smoke break’ vibe—lit one up the second we were done—so I’m not sure if I personally annoyed him, or if I just showed up at the wrong moment. Either way, the service itself was fine and I left with the info I needed, just without the warm and fuzzy customer-service glow that I'm used to from them.”
“Went there for a replacement a/c controller and they actually had multiple to make sure that I didn't leave with one that wasn't working. With the same kinda atmosphere that most auto salvage places have, it makes it very clear that they go through many parts and are fairly busy so you know their services are recognized and continue to have business even when they are a little outside of town.”
“Very prompt! They got my damage taken care of way quicker than I imagined. Easy to communicate with. 100% will be going back if needed (praying I don’t need their service). They did a great job on the car! Worked with the insurance company on my behalf. Thanks, Ollie!”
“Towed to Great Bend for the July 2026 NHRA LODRS race at SRCA Dragstrip. Our 2026 RAM 3500 threw a check engine light on the way. Despite a packed maintenance schedule, Marmie worked us into the schedule and fixed our tow vehicle with a couple software updates that afternoon. Great work and many thanks!”
“Worst experience ever!!! I came in for an oil change. I waited for 4 hours before being serviced. They overfilled my engine. They put blue Gatorade instead of wiper fluid now everything is sticky. They wouldn't even put summer air in my tires like I requested!! I tried to argue with them but I just ended up being spanked by the whole crew. They left me laying there and spit on me. 10/10 would cum again”
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“Fantastic place, and fantastic people. They helped us out in an emergency during a cross-country trip. We're back on the road and so grateful. They did a fabulous job.”