Genuine Appliance Center has been a reliable one-stop shop for home appliance needs for over 30 years. With the largest inventory of in-stock appliances, customers can find a wide variety of options. The showroom features knowledgeable sales specialists who provide fair and helpful service without being pushy. Many customers have praised the team for their exceptional customer service, noting that salespeople take the time to answer questions and help find the best appliances. Installation services are efficient, with professional, factory-trained installers ensuring that new appliances are set up correctly. Customers appreciate the care taken during installation, especially in tight spaces, and the thorough explanations provided on how to use their new appliances. Genuine Appliance Center also offers repair services, with skilled technicians who communicate clearly and effectively with customers. Overall, the business is highly recommended for anyone in the Hays community looking for quality appliances and outstanding service from purchase to installation and beyond.
Stopped in to see if they had a clothes washer. They had a nice variety. And the sales person was not pushy or overbearing. I picked one and he said they had it in stock at their warehouse. Good price and pretty fair customer service.
October 2025
Repairman was polite and friendly! Will use company in future!
August 2025
This was an amazing experience. Derrick Werth was awesome. Derrick had our ice maker fixed in no time! He explained what he was doing in ways I could understand! I would recommend Genuie Appliance to anyone and Derrick for a repairman!
