Genuine Appliance Center has been a reliable one-stop shop for home appliance needs for over 30 years. With the largest inventory of in-stock appliances, customers can find a wide variety of options. The showroom features knowledgeable sales specialists who provide fair and helpful service without being pushy. Many customers have praised the team for their exceptional customer service, noting that salespeople take the time to answer questions and help find the best appliances. Installation services are efficient, with professional, factory-trained installers ensuring that new appliances are set up correctly. Customers appreciate the care taken during installation, especially in tight spaces, and the thorough explanations provided on how to use their new appliances. Genuine Appliance Center also offers repair services, with skilled technicians who communicate clearly and effectively with customers. Overall, the business is highly recommended for anyone in the Hays community looking for quality appliances and outstanding service from purchase to installation and beyond.
Gunuine Appliance is a great company! Our refrigerator went out in the middle of the night and nothing worked. I called them in the morning and they sent Kyle out to fix it. He was done in no time and we are back up and running! Thank you, Kyle!
July 2026
Kyle was very helpful and explained all of my options. Very professional. I will be getting all of my appliances from you.
December 2025
Stopped in to see if they had a clothes washer. They had a nice variety. And the sales person was not pushy or overbearing. I picked one and he said they had it in stock at their warehouse. Good price and pretty fair customer service.