JCPenney is a long-standing department store that has maintained its presence in the Hays mall despite surrounding businesses struggling. The staff is consistently pleasant and helpful, going out of their way to assist customers in finding what they need. The store offers a wide range of products, including apparel, footwear, and beauty items from national brands and private labels. Additionally, the in-store salon provides haircuts and other services, with staff like Beth receiving high praise for their exceptional service. Shoppers can expect to find great deals and sales, particularly on men's shoes. Overall, JCPenney remains a reliable and welcoming shopping destination.
