Robert Brogden's Hays GMC is a friendly and helpful dealership located in Hays, Kansas. The sales and service staff work hard to provide a great experience for their customers. They were able to get a customer the exact truck they wanted from another dealership, and the whole team, including the salesman, sales manager, and finance manager, worked together to make the process smooth.
When a customer was experiencing issues with their 2022 GMC Canyon while traveling, the dealership, especially Scott Plannenstiel, took the time and effort to have a technician look at and fix the truck, even late in the day.
Customers have praised the honesty and friendliness of the staff, particularly Tony, who was described as very honest, friendly, and funny. The service department, led by Josh, was also quick to address any issues, such as recalibrating the computer to fix a tire pressure monitoring system light.
Overall, Robert Brogden's Hays GMC is a highly recommended dealership that goes above and beyond to make customers feel welcome, comfortable, and treated fairly, without any high-pressure sales tactics.
Over 1200 miles away from home and oil change was due. Got me right in and out in about 20 minutes. Three other dealerships in the area were days out for next oil change appointment. Well done gentlemen!
September 2026
Chad Becker was very Pleasant to work with and very knowledgeable
September 2026
Miguel was incredibly kind and patient with my 85 year old mother who was difficult to please. He even worked with her to connect her phone.
