Cricket Wireless Authorized Retailer is highly praised for its friendly and knowledgeable staff. Customers highlight the great customer service provided by the team, including managers and employees such as Brandon, Logan, Kenny, Lisa, and Chris. Brandon, in particular, is recognized for being respectful, helpful, and providing excellent service. The staff is described as very helpful, respectful, and ready to answer questions, creating a welcoming atmosphere for customers. Many reviews mention how the team worked to make plans affordable, often helping customers get started at a lower cost. One customer shared their positive experience switching from another provider after a frustrating and costly experience, noting that Cricket offers reliable service with consistent charges and no hidden fees. Overall, the store is recommended for its friendly staff, helpful service, and the ability to find affordable plans that meet customer needs. The positive experiences reflect a team focused on good customer care and providing clear, straightforward options for mobile service.
