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October 2023 by van jovi Bibandor
4 stars rating? I don't see why. Tried to buy velcro on sale because the box is open. Sticker price tag says 3 bucks. Got to register and rung up for 30. I brought it to their attention and ignored what I said. They said they sell it by foot. So why was there a price drop in just that box and not the others? So u have to open a box to buy a piece? Doesn't even make sense. It's obviously new price so why not scan the new price tag not the original? Staff are very rude. Followed my wife for a while. Older gentleman is racist I think.
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October 2023 by Darin Whitson
Much less than 1 star.I rented equipment, the equipment did not work, could not get my money back so they gave me credit. I went back a few months later and used the credit, the total was $12 dollars more than the original so I paid the $12 dollars with my credit card. The next Monday they charged $1,996 to my card, after several months of them returning and re-charging my card (which included conversations with the owner who said "It is not my problem") I finally got an accounting specialist with my credit card company to return my money and cancel the card so they would not keep charging.Never go there, I know I will not.
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September 2023 by Darrell Colon
I had a tricky situation but the gentleman that works there assisted me with some great alternatives.
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July 2023 by phillip cordray
I love the people here and have shopped here for years. I'm really not certain what's happening but I can't rent from them anymore. In the last year i rented the concrete grinder and it did not grind flat. 1 of the heads wore faster than the other 2. I brought it to the managers attention.Yesterday I rented the grinder again and it still has the same problem. This time the concrete was softer and it messed up the floor very bad. The response was that it just went out last week with no complaints. I'm a professional not a standard homeowner. Needless to say I won't be renting from them again. Yes I understand that people don't know how to use the equipment but when a problem is brought to your attention and can be proven and your mechanic denies it, it might be time for a new mechanic or at least some training
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May 2023 by Ron K.
Incredibly disappointed with customer service today. Young pregnant woman at cash register acted annoyed we bothered getting in line. Plants didn't have a price so she called someone who also wasn't interested in assisting and didn't get the sku. So she calls a 3rd person to the register and she couldn't help because her glasses were in the back. So first girl says she has something more important to do and leaves us standing at register to wait for somebody else to come up. We told her customer service is actually important and walked out. Sad because we've purchased from this store for 20 years. Not sure they will get our business again. No reason to be rude.
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February 2023 by Randy Wilmore
Went in JC waters 1/17 at 4:15 to purchase mixed paint. Pushed the call button at the paint desk and waited about 10 minutes. Nobody showed so we went elsewhere for paint.
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February 2023 by Roy Bowman
Walked up to the cashier and said good morning and she literally rolled her eyes as she got off her phone..extremely rude service Waters do better folks.
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January 2023 by Tim Stranimier
Friendly and knowledgeable staff. Always easier getting help or having questions answered here than at a big box store.
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December 2022 by LA Benton
Pricey but lotsa extras in store. Has a gift section. Christmas selection has a good amount of quaint things. I recommend stopping in for a look.
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November 2022 by Shorty 1994
Nice place to go and find what you need locally. Really don't understand the bad reviews everywhere you go you have to wait in line to pay sooo..... people are pretty sour cause they feel entitled but its actually a good place to go get things.
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October 2022 by Gwendolyn Wise
Beautiful place to shop. Prices are high but the customer service is awesome too.
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October 2022 by mashedburgerpatties
When there's people in line you need to have both cashiers for goodness sakes!!! I wanted to pay for my ice cream and my hdmi cable but then this guy with his wife took an eternity to pay for some flowerpot stuff and there was only one cashier available so I had to be forced to wait so after about a few moments I put the items back and left the store unsatisfied. If this happens again then I'm never coming back to this store! You understand me!
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September 2022 by L. Donald Baker
Very friendly and helpful staff they have a little bit of everything. They have good quality lumber and are knowledgeable about building needs. When I went in I cam strait from working was dirty, a mess, wearing a tank top and covered with tattoos and was treated with nothing but respect and professionalism don't listen to reviews that say otherwise.
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September 2022 by Jackson Leibach
Never been disappointed at waters! I might be a noob when it comes to home improvement and repair but the folks here have been able to advise and point me in the right direction at every turn. Thanks to them I have a better home and the equipment to do it
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September 2022 by Vaughn Smith
It's ok, if you need more than on thing though, you are better off going to Manhattan. They are a bit proud of their merchandise.