Bath & Body Works has been creating delightful scents for over 20 years, offering a wide range of products such as fragrant body lotions, shower gels, and the popular 3-wick candles. Customers appreciate the variety and quality of the products, which are suitable for personal use or as thoughtful gifts. The store is known for its friendly and helpful staff, with employees like Rae, Mia, Leslie, Nathalie, and Trinity receiving praise for their kindness, patience, and excellent service. Many customers enjoy shopping at this location, finding it to be their favorite in the area. Fragrance selection receives positive comments, with customers loving new scents like carrot cake and the convenience of products like plug-ins and candles that last longer than before. However, some note concerns about the pricing, particularly for ceramic candle stands and holiday-themed accessories, which they find overpriced and not marked down after the season ends. Despite this, the overall shopping experience is considered pleasant, with good customer service and timely delivery of online orders. While customers enjoy the store's atmosphere and helpful staff, they also recognize the importance of personal preferences and are happy to recommend Bath & Body Works for its variety, service, and the quality of many of its products.
I couldn't find the product I was looking for so I asked an employee. She took me to where it was, showed me the exact thing I was looking for and took me to the lady who quickly checked me out and sent me on my way. They were both very efficient and friendly.
January 2025
Wow! Talk about amazing customer service. I just called and spoke with Katie . I am super sick had an online order, wanted see if was possible have my son pick up for me . Katie was able to fix it and also wish me to feel better 🖤🖤🖤 . You need a raise girl! We need more Katie's. Thank you
August 2024
I love Bath and Body Works. I don't buy perfume anywhere else.