About Best Western Plus Kansas City Airport-KCI East
Best Western Plus Kansas City Airport-KCI East offers a convenient location near the airport and a range of amenities for travelers. The staff is generally helpful, despite being short-staffed at times. The rooms are spacious and clean, although some guests have found the beds to be uncomfortable. The hotel provides a decent breakfast, and travelers who need to leave early are offered goodie bags. While the hotel is a bit dated and could use some renovations, it remains a reasonable option for those visiting the area. The shuttle service is available, but has limited hours, requiring guests to rely on alternative transportation in certain situations.
It was a decent hotel and the front desk worker was very friendly. The rooms are a bit dated and our bed pretty firm.
January 2026
I made a mistake and the hotel did not need to work with me. Rodge, the hotel manager, helped me out and worked with me. Customer service is one of the most important things for me.
January 2026
We had neighbors that were drunk and disruptive. We appreciated that the desk clerk came up and spoke to them when they refused to quiet down. They did not charge us for the room. Thanks
