Commerce Bank has a long-standing history of helping clients in Kansas City and the Midwest for over 160 years. They offer full-service banking, including personal accounts, home loans, business loans, and wealth management services. The bank also provides modern digital banking solutions, allowing customers to bank conveniently from anywhere, anytime. Many customers praise the friendly and professional service, highlighting staff members who are kind, patient, and efficient, with one personal banker being especially appreciated for their warm personality and top-notch service. However, experiences can vary; some customers have faced difficulties, such as long wait times and confusion over account eligibility. One customer was frustrated after a lengthy process to open an account for a minor, only to learn that a debit card was not available for a 17-year-old, leading to a frustrating account closure. Overall, Commerce Bank is recognized for its helpful staff and comprehensive banking options, though some encounters have been less positive.
Had an issue with online check deposit. Went in on a lunch break and wasted 30 minutes while they sat and stared at the computer. Left and deposited my check at Capitol One.
February 2024
Always feel welcome at Commerce Bank , have been a customer for many years, friendly people , friendly place.?
July 2022
All my expierencs dealing with the representives have always pleasan and asked if there was anything else I needed help with.
