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July 2025 by Patrick Dillon
There automated system is absolutely zero help and takes for times longer than if you spoke to a live pharmacist..
Absolutely the worst..
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June 2025 by Sheba
My order was complete and ready for pickup. The clerk was friendly and professional. The store is clean and organized and I found the additional items that I needed.
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May 2025 by Steven Patterson
This is our pharmacy. Susan, the manager, what is always so friendly and helpful. Very friendly staff. The pharmacist will go out of their way to try to help you resolve prescription issues with your insurance company, or Dr. If I could give this place 10 stars, I would. My wife Dolly and II would not choose anywhere else to take care of our medications. ( sadly, we have a few that have to be filled up. The local walmart market ) however, even the walmart staff, is nice and friendly. But given the choice.... CVS 4645 Shawnee Dr. Is rhe place to go
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August 2024 by Isabella Modeer
Me, my husband and children always love going to this cvs ! It’s always so clean and we are always greeted by our favorite CVS worker ever DEBRA !!!!
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May 2024 by Joni Riley
I would say 95% of the staff (including pharmacy) are helpful and friendly. If you a have problem in the store, ask for Debra (hopefully she’s there). She is a super employee. In the pharmacy, I feel like they are understaffed.
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April 2024 by Morgan Peyton
Just left this store I usually avoid, but Debra the manager went above and beyond to help me figure out my new insurance. Also a pharmacy lady also came out from behind the counter to help me find some otc items she recommended. I had quit coming because such poor service. Hopefully this sis new mgr that will make it better since my new insurance is partnered with them.
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February 2024 by Sonia Gers
Walked into the store and was treated to the conversation between the cashiers up front discussing the STD that one of them got from the guy that swore he was clean.
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November 2023 by Carol Hanna
I get coupons texted daily to buy their overpriced merchandise from their underpaid staff. EXCEPT THEY DONT HAVE WIFI IN THE STORE SO I CANNOT ACCESS THE COUPONS. What's the point?Long list of issues over the years, but this last visit was my LAST.Pay your staff a living wage, and maybe they won't be so vivibly demoralized to inform customers there's no wifi?The website to schedule vaccines is lagging and slow. The pharmacy is understaffed. The front counter staff turnover is higher than snoop dog. The prices are inflated. The coupons are... well I couldn't tell you because they don't have wifi in the store...I'm sad. I have been going to this location since they were OSCO drug. I unsubscribed from the coupon texts and told my Dr. to change my preferred pharmacy.
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November 2023 by Nick N
It takes so long to get a prescription filled. I’ve been waiting going on three days for one refill and they refuse to answer the phone. I understand if you’re understaffed but let us know if we need to go elsewhere to get scripts filled sooner.
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November 2023 by Tommy Klaus
They are doing their best given the circumstances. I hope they can give some staff soon cause the staff they have now are kind and are as helpful as they can be.
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August 2023 by Alexandria Craddock
Staff is always helpful ?
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May 2023 by Jacob Isabell
I had a prescription for toothpaste that was running low, and tried calling to get a refill but was not able to. When I called, the pharmacist made me feel like a horrible person, just for going through toothpaste too fast. Maybe next time keep the judgement and attitude to yourself.
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May 2023 by Ashley Coons
If I could give the pharmacy a zero I absolutely would the worker without pharmacist titles act like they have ones and say “is your doctor aware your abusing your medicine” because we asked to fill two and a half days early when the doctor sent over the script for us to fill it early !! And the manager Kyle likes to also accuse people of abusing medicine also, If you can’t fill do to policy is one thing to say unwanted hurtful comments is another ?
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December 2022 by Aaron Wilson
They do not take the time to call the insurance company to verify whether they participate in the over the counter a benefit or not they could care less about us and I don't want to do business there no more at the drive-through it's somewhat of a different sthey are nice set to drive-through they get the job done when you call and talk to the pharmacist But it's the front desk people they need to do something about to train to do something about
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December 2022 by J Bast
CVS Phone-in Refill software is & has been for months horribly messed-up… a pharmacist acknowledged it, even apologized for it, said she has heard about a lot and wondered why it doesn’t get fixed. Frustrating.
