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February 2024 by Ashley Gomez
Workers are rude! They were scheduled to come to out house between 9am-10am and didn’t arrive until 1:30pm! When I called the guy to see what his ETA was he was very rude and said that he was already on his way! He came just took a look and said he would be back the next day never gave me a time! When I called him the next day it was 10:11am and he said he would call me back in 30-45 mins never heard back he ended up showing up to my house at 1:30pm again. Very unprofessional they were cussing left and right! Never again well we be buying from this place nor recommend it. They sold us a part that didn’t work and didn’t want to refund me the full amount because a restock fee but, yet again the part didn’t work!
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February 2024 by Elizabeth
Tried for two weeks to have the service guy come out and check my washer. He never showed. Said he would call back never did. I gave up trying to contact him. Had to go with another service company
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February 2024 by Juanita Sanders
Good deals good folks
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January 2024 by John Ross
Great people great prices
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January 2024 by Tracy McCurley
We purchased a washer and dryer from Glenn yesterday. The wife and daughter were incredibly friendly in the store and the delivery was as scheduled for earlier today. Unfortunately, those installing the appliances used a hose with holes in it and the washer is not working correctly. Currently there is water all over the floor and the washer is making a grinding noise (and not spinning). We called Glenn's and were told it would be at least 3 days before a repair man could get to us. I hope to update this review to 5 stars and say the repairman came in a timely manner and fixed everything perfectly (so that it would last well beyond the warranty!). The dryer seems to be working well. I will update next week.Update: Jm the repair guy called the next day and came on Saturday. He took extensive time to fix the problem and when he left all was working well. I am adjusting my review per my promise! (Of course, I will be back if it breaks down again shortly! ;) ).Update again: Washer worked for 4-5 days and water is not draining. Not sure the service recovery will be adequate at this point.Update: (changed from 1 stars to 3 stars) JM the repair guy came out 1-2 more times and got it working (he replaced the computer board without charge). It has been working for 2 years now..
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December 2023 by Ethel Abbott
Purchased a $600 refrigerator and as we're setting up delivery a caller which was pregnant called to complain about her appliance not working to Glen's wife and it was a shouting match which should have alerted me. Same problem happened with me in a little over 90 days. I'm stuck with a broken appliance. Not repairable! Luckily we have a Home Depot account to get a new one. BEWARE !!!
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December 2023 by Jenny M.
Great service and prices. Very reliable. For a competitive price, delivered and connected a refurbished washer and dryer.
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November 2023 by Jasmine Oliver
Stove did not work. Bad customer service. Refused to come pick up the oven as if my refund was less important than new business. Old lady said she had to call credit card company Saturday morning for a refund. Delivery boy Connor damaged oven when delivered but because it was thanksgiving eve I did not complain.. ultimately the stove did not work anyway!Save time and money in the long run Don’t use this bad “family business”.
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September 2023 by Gary-lee Gordon
No way to look over items in the store via the Internet. And for those of us that can’t leave our home due to disabilities that doesn’t leave much options and therefore they’re not gonna be making money off of me because I have no way to see items to know whether or not I would buy from them or not.
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September 2023 by Aaron Wilson
Glen is an awesome guy ready to make a good deal.They have good help delivering and installing.
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September 2023 by Brandy Brock
Very great service and had exactly what I wanted and price was great.
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August 2023 by Barape West
Very knowledgeable, friendly. Great prices, best place to find those hard to find appliances! Thank you Becca and Tim, my daughter and I are going to be able to cook again! So glad you had that 20 inch gas stove.
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June 2023 by Dwayne Herdman
Our refrigerator that we have in our garage died (it was over 30 years old). Got a smaller one but just putting water,pop and beer in it. Got a Frigidaire that was only 2 years old. Only paid $250 + tax and for $65 they delivered it and hauled off the old one.
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May 2023 by Shana B.
This company does not take in consideration of their customers time. I took off work early because their contracted repair man said he was going to come and fix my washer machine in 30-45 mins. Once I got off work and called him to confirm he was still coming after waiting the full hour he says to me "It didn't sound like you wanted me to come so I'm at the legends paying my insurance and I'll call you back in 30-40 mins to let you know I'm on my way. I took this time to run to the bank letting him know my husband was home just for him to call me ten minutes later to confirm my address again and tell me he will be there in ten minutes. Call my husband to let him know what was said and drove back home just to pull into my driveway and the repair man says no one was home and we would have to try again for tomorrow. Asked my husband why he didn't answer the door and he said no one knocked on the door. I call glenns appliance and let them know what happened for them to tell me to write a review. I will not support this business again and will let it be know how I was treated. Upset that I even had to give a star to leave a review.
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March 2023 by Travis Billups
Great place to shop management down to floor salesman are all honest, straight forward people. My product was not as clean as I would have liked but because of the strong reputation in the community I still made my purchase. My product was a front load Samsung set. My experience was very pleasant. Price and quality of product were great. The purchase itself was seem less start to finish. Any questions I had were met right away with a knowledgeable response. Competitors didn’t seem to have the inventory this place had or the prices weren’t as good. I would definitely revisit and make another purchase from this retailer. (I also had the service guys come out and service my washer due to a mistake on my end) These guys were prompt, knowledgeable,and very great at their job.
