Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics offers a range of lab testing services, including routine lab tests, drug screenings, urine tests for DOT and non-DOT purposes, pediatric specialty tests, glucose tolerance tests, and wellness programs. The location now provides COVID-19 antibody testing by appointment, with certain restrictions such as not serving patients experiencing COVID-19 symptoms within the last 10 days. Face coverings are required at all locations. Appointments can be scheduled online, and the facility provides useful tips for test preparation on its website. Customer experiences at Quest Diagnostics vary but generally reflect positive interactions. Many customers appreciate the quick and professional service, with some praising staff members for their friendliness, knowledge, and efficiency. The check-in process, especially the kiosk, is described as easy and even fun. Staff members are often courteous and supportive, making efforts to ensure patient comfort during procedures like blood draws. Some reviews highlight the helpfulness of staff in accommodating special requests, such as specific needle preferences. However, there are occasional concerns about supply shortages and unfulfilled requests. One reviewer noted unprofessional behavior from employees, such as loud talking and cursing within the clinic, which affected their confidence in the service. Despite these minor issues, most customers report a generally positive experience, citing clean facilities and caring staff. Overall, Quest Diagnostics is seen as a reliable choice for various lab tests and wellness services.

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1. Kansas City, Kansas