Visionworks Ward Parkway Center is a highly regarded optical store known for its excellent customer service and professional staff. Customers appreciate the helpful and friendly team, with many mentioning that they were attended to promptly at their scheduled appointments. The staff demonstrates knowledge and care, making the eye exam process smooth and efficient. Several reviews highlight the helpfulness of employees in explaining costs and guiding customers through their options, ensuring a good experience. The store offers a wide selection of glasses and contact lenses, including designer brands like Ray-Ban, and accepts many vision insurance plans, making it convenient for customers to find affordable options. Customers have expressed confidence in the quality of service, from eye exams to glasses fitting, and some mention the store’s affordability over the years. A few reviews also highlight the dedication of staff members who go the extra mile, with one employee praised for restoring faith in young people and providing exceptional care. Despite some recent challenges, such as staffing issues and appointment cancellations, the overall experience remains positive, with many customers planning to return and recommend the store to friends and family. Visionworks Ward Parkway Center continues to serve as a trusted location for eye care and eyewear needs.
Professional, courteous, nice staff and I was in/out in about an hour. Zero complaints.
January 2026
Vision work has been my go to for many years now no matter what location I always get a 10 plus services from staffing to the eye doctors! Thank you all for your expertise and knowledge and dedication to your jobs.
January 2026
Great price on my new glasses. Was in and out within 20 minutes. The friendly staff was. a plus.
